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Resolved! Gainsborough ‪01427 370914‬ scam OTP

Something odd just occurred 18:28 O2 text advising OTP never asked for on its way and to be wary of scams18:28 unanswered call from ‪01427 370914‬ 18:29 O2 OTP text arrivesVery much doubt this is coincidental!Blocked number and reported as scamWhy do...

Resolved! ESIMs - How do I switch?

Hi, Thinking of switching to ESIM, so I can free up my physical SIM slot for travelling I’m on pay monthly, how would I switch? Also, how is support from O2 on esims?

Link from App

Logged into app, but when looking to book priority tickets it just takes me to a ticketmaster page which says they are selling tickets for o2 priority and a countdown to the general release…any help?thanksJT

Resolved! Problems porting old number to o2

Hi,I recently joined o2 and asked for my old number of 22 years to be ported over using my previous providers pac code. It’s been 3 days and the number still hasn’t ported over despite my old sim being disconnected and the old number now going straig...

Resolved! Porting problems

Hi,I'm in the process of trying to port my old number from Three. I was told this would happen yesterday and customer services told me it was all in hand. The number I want to keep has been going direct to O2 voicemail since yesterday lunchtime but h...

Resolved! Changing over my number

hi guys, I’m wondering if you can help me with something I have just received my new Sim card but I need to make sure that my number is transferred. I have my PAC code but what I want to know is is there a way to give you guys my PAC code before the ...

Resolved! my phone will not accept calls from hospital so I cannot have a phone consultation.

Already missed one appointment with cardiology. Now have to wait weeks for another, knowing that this will not work either. Help please! Richard

Text messages

Terrible how my previous texts get incorporated into the new text messages. Gets people into illegal complications. It’s not my iPhone and usually happens when I text another O2 user. highly embarrassing in this day and age that the tech devs don’t g...

Resolved! Network problems

I recently got a new phone and have moved from EE to O2 and transfered my number over. My phone number changed to my new phone yesterday however I am experiencing problems with my network connections and I'm finding when not on the WiFi I am only get...

Resolved! Code 14

Hi,I've just upgraded my phone to the 14. I paired my Apple series 8 watch but it wont let me connect the mobile service step. It keeps coming up with error, code 14. I've got all the latest software updates on both items. Have turned both devices of...

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