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Stranded with no signal abroad due to migration shortcoming

Dear all. I am fuming with steam coming out of my ears at what has happened. my wife is in Greece for work for 3 weeks and has lost service to her mobile which is absolutely essential for her to be able to remain safe, speak to our kids and most impo...

Resolved! Apple Pay nfc payments don’t work

Apple Pay nfc payments don’t work on my iPhone 11, they have previously worked but just stopped the other day. Virtual payments using Apple Pay still work fine. Im thinking hardware issue but any ideas? cheers

Resolved! Limited network access

No 3G -5G connectivity with mobile since transferring from Virgin media to O2. Only have WiFi access where available. Have reset network settings on the mobile, no change. Transferred SIM to old mobile and same network issues. Phone is currently unus...

Resolved! iPhone 13 not working in France

Recently in France my iPhone 13 mini would not log onto the Internet to view news or my emails: but I found I could use it as a Personal Hotspot for my iPad, which then allowed me to read my emails!! - which is bizarre.My Airplane Mode was OFF - my W...

Resolved! New Samsung phone

Hi! I bought a Samsung A54 5G this morning, and after setting it up, I have a couple of issues which need resolving. First, I need to change the message centre number as I am on PAYG, and - unlike with my previous handset - I don't seem to be able to...

Resolved! Unable to port number

Hi, I joined O2 on 13/5 and submitted a number Port in form on the 16/5 when my SIM arrived and despite numerous phone calls and web chats I still don’t have my number. Apparently the port in failed twice on 19/5 the person who promised to call me ba...

Safe search unlock

how do I unlock my safe search it locked on permanently

Resolved! Duplicate sim

I need duplicate my sim kart.

Resolved! No network

Moved from virgin to 02 yesturday and had no network since

Resolved! Security warning one time code request

I have been sent this by message on my phone from 02:*SECURITY WARNING*The one time code you requested will arrive shortly.The code has arrived, but I have made no such request.Should I be concerned.I have accessed my O2 account without using the cod...

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