Up until yesterday I could connect to Wi-Fi extra at Tube Stations .today I tried to connect and got a screen asking for user name and password .I went through the FAQs on O2 and even tried downloading the new o2/virgin wifi connect app ( which woul...
So I received a new SIM from O2 and a PAC code from Virgin.The number transferred over but not fully. I cannot change 'My Number' in settings it just reverts back to the O2 Sim number. I am having issues with send some text messages, i.e. failing to ...
Verification codes required for online card payments not arriving
Hi, I recently purchased a new 02 sim only plan. It's very important I keep my existing number, I shared this during the checkout process including my PAC code.My new sim arrived today, I've activated it by texting the number on the package.Currently...
Code submitted prior to 5pm Friday but not changed yet today
I lost the function to make calls over the Wi-Fi, since when my 02 ESim isn't working either. If I go into SIM manager Calls and messages is greyed out. Mobile Data is working
Hi Every time when I top up some money are missing. For example, I top up today £15 and without using my phone I have left £10.89. What is going On??
Hi, I currently have 5G signal but am moving to an area with barely any 4G signal. What can o2 do to help mitigate this?
Been to Canada and Gran Canaria bothe times my data would not work?
@O2Georgina @O2MichaelE Morning - can you please help me with an issue I am having on my account. I am attempting to port from Lebara back to o2 as the reception with them wasn't that good.The port should have gone through yesterday. I lost my servic...
