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When my sim has finished porting, do I have to do anything

I've kept my phone number from my previous supplier, and if I go on o2 app my previous number is showing, but my daughter tried ringing me and had to use the temporary number Do I have to do anything when a number has been ported Thanks

Resolved! Call waiting not working

Hi my call waiting is not working

My iPhone won't turn on despite having 92% battery before I went to bed!

My phone was left on overnight and I have woken to find my iPhone off and won't turn on, despite last seeing it had 92% battery. Can you help!

Resolved! Top up

hi, i didn't top up today my 02 account, and now I don't know how to do it,as app doesn't work

Resolved! Remove my Spending cap

Hi Can you remove my spending cap

Ee to o2 iMessage and FaceTime activation issues

Hi I was wondering if anyone could help me. I’ve recently transferred my number across from ee to o2 and I’m currently having issues activating my iMessage and FaceTime on my phone. I’ve followed all the steps such a resetting network settings turnin...

Resolved! Unable to be heard

I am currently experiencing problems when making /receiving calls. Callers are unable to hear me when they ring me

Resolved! Changed my SIM card still not connected to network

I received a SIM card from 02 I followed instructions still emergency calls only not connected to network

Bar on account

Hi, I received my new pay monthly sim card last Wednesday (April 12th) and transferred my old number from giffgaff using the PAC code they gave me. It has been 6 days from the number transfer and there has been a bar put on my account. I have asked n...

No Caller ID on incoming calls

Hi all, Problem that some have had, that I've experienced for a couple months now. No caller ID on any incoming calls. Tried swapping SIMs, tried a different phone, no fix. Had it raised to technical team but no call backs, absolutely nothing! I know...

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