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Forum Posts

Resolved! Unable to receive calls from another network

Since moving from 3 mobile to O2 my wife is unable to call me from her 3 network. is their block and how can it be fixed please. thanks ian

Ianmc1 by Level 1: Joiner
  • 828 Views
  • 2 replies
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Resolved! Sim

Hi I currently have a mobile broadband contract with a tiny portable pocket internet box (Alcatel) my contract is due for upgrade and I was thinking of getting a tablet package but would I be able to use the tablet sim in the mobile internet box too?...

Misszjw by Level 1: Joiner
  • 523 Views
  • 1 replies
  • 0 kudos

Resolved! My signal has completely gone!

I have been home all day, just suddenly my signal has gone completely. I have already tried restarting my phone and that has not worked…. Am I the only one ? Please help!

Key28 by Level 1: Joiner
  • 611 Views
  • 1 replies
  • 0 kudos

Resolved! Wi-fi won't connect to my Nokia G11

For the last two weeks I have not been able to connect my phone to my home wi-fi or any other wi-fi network. Setting are all correct but when setting slider button to detect network nothing happens and goes back to grey. Please does anyone have any s...

Jayneway by Level 1: Joiner
  • 1113 Views
  • 1 replies
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Resolved! How to unlock phone with no SIM

Hi. I have an Apple Iphone 8 I was given that has no SIM and I dont have access to the account associated with it. How would I go about unlock the device? It is locked to O2 but I am on EE

WiFi on Tube

I'm wondering if anyone can help.I'm trying to use WiFi in the Tube, but it won't connect. It used to work in the past (albeit using my old phone) and I've followed various O2 Technical and Forum advice to connect or reset my connection - including g...

Miked4300 by Level 1: Joiner
  • 566 Views
  • 3 replies
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Resolved! Esim ordered and now got disconnected

I have ordered esim to swap my current physical one yesterday, now o2 network got disconnected, no voice, data oe text.i found few posts about this. What is the best way to bring the network back online?

Bubin123 by Level 1: Joiner
  • 1106 Views
  • 5 replies
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Resolved! Voice calls cutting off and other party cannot hear me.

We have 2 O2 Android phones in the house and for both we have these 2 problems since Friday:- Calls made get cut off- Other party whether they are the caller or receiver, cannot hear me.Calls made with What's App have no problems.Microphone access is...

IPhone X No data

Hello, i was having issues with my SIM card which used to always report a SIM failure anytime i turned on my phone, and would not let me call or text or use data. I have since resolved this issue through just reinserting the SIM after cleaning it. Th...

teddy2 by Level 1: Joiner
  • 528 Views
  • 3 replies
  • 0 kudos