Upgraded my watch to Apple Ultra today - paired it but wasn’t entirely sure I had done it correctly so completely unpaired and started the process again - it now won’t let me set up my mobile service - its says phone 202 and quote reference 14. I hav...
Being just transfered to 02 from Virgin and way over the hill, I can't figure out how to switch off the voicemail since I never asked for it and don't use it. I'm getting a little frustrated. Can anyone tell me exactly how to switch it off. I find th...
call divert to voicemail not working
Hello. I've been with O2 for 15 years, 12 of which are at the same address where I live now. My partner is also on O2. I have a Samsung Galaxy S21 5G, he has a Google Pixel 7. A few weeks ago both of our phones stopped connecting to mobile data, 5g o...
I received my new sim on Sunday and when I did the order gave o2 my pac code. we are now at Thursday and neither of the numbers workI can call out on the old number (ported over) but when you call the number it goes to an automated service i have an ...
Hello, I’m staying here from the US. I can’t enter my billing address because the computer won’t recognize it and it says my credit card is not valid. Is there anything I can do to register?
Hello O2 community,I'm a giffgaff customer (giffgaff uses o2 network) and the mast I depend on when at home is faulty and can't use my data or call. The faulty notification says I'll get an update by 30th June. Reported it to Giffgaff but they're una...
I travelled outside of the EU. I bought an eSim and enabled it so that I would not run out of data and end up with an enormous bill. My bill has arrived and I have been charged £5 a day for the overseas bolt on. Never asked, never agreed and unhappy....
I keep loosing access to internet it freezing or won't connect even though bars show full signal had all the advise given & works for a while & goes back to off again had sim replaced & some thing sick of this IPhone 12 pro max the only Iphone I have...
My 02 app wont let me on . Say oops something went wrong . Been saying that for two weeks now . Cant check my bill because the app is useless
