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Resolved! O2 SIM - No connection

Hi.As of this morning (I think - perhaps yesterday) my O2 SIM shows as no connection. I've had it for over a year and had no issues until now.What I've tried:I've checked the service status site and it reports no problems in the area.I've have tried ...

Jocko by • Level 1: Joiner
  • 1359 Views
  • 1 replies
  • 0 kudos

Download a voicemail

Is there a way to download a saved voicemail? Thanks. Nigel 

Nigel90 by • Level 1: Joiner
  • 1226 Views
  • 1 replies
  • 0 kudos

Number transfer - imessages don't work!

I have transferred my number from Plusnet to O2 pay as you go using the PAC code. I also have a new sim free phone from O2. I thought it had worked has phone calls have come through, however imessages and SMS are not working, I can't send or receive....

Helen23 by • Level 1: Joiner
  • 866 Views
  • 4 replies
  • 0 kudos

iMessage not working after port

Hi, moved over from EE and I have tried everything possible to get the iMessage & FaceTime working, also can’t get messages from banks etc. spoke to O2 and no help as they are saying it’s fine on their side. It’s obviously not as I can put in any oth...

DC1984 by • Level 1: Joiner
  • 512 Views
  • 3 replies
  • 0 kudos

Error 14 Apple Watch

Hi i have an Apple Watch ultra brought through O2 it came pre paired to my iPhone but since getting have not been able to access cellular have reset the device today and removed data plan from watch to hopefully reconnect and resolve the watch has se...

Resolved! 4g

My 4g has been turn off ?

Rob58 by • Level 1: Joiner
  • 513 Views
  • 1 replies
  • 0 kudos

Resolved! Phone Calls in USA for 2023 - 4G Calling

Hi, I was speaking to a support member today, I already know that the US networks are shutting down 3G and I was just wondering does anyone know if normal phone calls will still work when I'm there? On the list of networks they sent me it says Voice/...

dgboss10 by • Level 2: Apprentice
  • 722 Views
  • 1 replies
  • 0 kudos

Resolved! Physical sim

When I go into the about page and look at physical sim it says network not available Phone not allowed?? I am not able to use my data or make calls. Lost phone over a week ago but it was found 2 days later. Have phoned 02 every day to try and resolve...

Denrob12 by • Level 1: Joiner
  • 1752 Views
  • 6 replies
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