Get tech support for your O2 issues

How to connect a Wi-Fi only iPad to Wi-Fi Extra on London Underground.

Hello.Just been migrated over from VM this month and am trying to connect my Wi-Fi only iPad to Wi-Fi extra on the London Underground. Have followed the instructions online and registered for O2 Wi-Fi at a hotspot and according to the instructions I ...

Can’t log into app

Hi - I can’t log into the app. I get the message “oops something went wrong. App is not available to you yet “

Al shamel??

I was setting up a Mesh wifi system via an app today when I noticed that my Service provider is listed as 'Al shamel International Holdings Co K.S.C'. Obviously I'm with O2, but I'm extremely worried that I can find very little about this so called S...

Resolved! Virgin - o2 Merge - SIM Problem

Hello, Same as everybody else, I received notification that my virgin plan would be switched to o2 a while ago. I decided to stick with them as I was being given 4x the data I was on with Virgin and the plan was cheaper so I thought why not. Over a w...

Resolved! Unlock code

Where can I get a unlock code for my Galaxy S6 and S8?

No caller Id on all incoming calls since sim swap and change from 4g to 5g

Right I’ve utterly had enough of 02 biggest shower of you know what company I’ve ever dealt with , since getting a new phone and doing a sim swap and tariff upgrade to 5g every incoming call has no caller id which when your running a business is know...

Resolved! Phone scam

I have been scammed into paying for a I phone and been in touch with 02 who said that fraud would contact me as this was last week why have I not been contacted yet

Resolved! France

I'm visiting France soon, do I need to tell O2 and will I be charged extra for Calls/Texts?

Resolved! Calls keep dropping out

Hi, everytime I receive or make a call from home the call cuts out after about 20 seconds. I have checked for any issues in my area and it has been saying there is an issue with a mast near me for 3 months now. I have a three year monthly contract ti...

Resolved! Mobile phone

I am changing my supplier, I wish to transfer my number so can you furnish me with a transfer code

O2

Forum Posts