Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Galaxy S22 - Sound quality, intermittently terrible

Hi, I have a S22 and the sound quality and it's ability to pick up a signal is terrible.If the signal is weak then it sounds like the phone is under water if I try to make a call and it does connect. I struggle to get a signal in many areas whilst ot...

ParkyRam by Level 1: Joiner
  • 2359 Views
  • 11 replies
  • 0 kudos

Roaming

I have arrived in Spain and my roaming won’t turn on. Please can you advise

Laurie3 by Level 1: Joiner
  • 554 Views
  • 2 replies
  • 0 kudos

Resolved! more porting issues

So I also have porting issues with my new SIM. Finally got through to someone this morning and they said that they had no record of my request to port my old number and my PAC code. This is despite an email from O2 when I ordered the SIM acknowledgin...

Karismor by Level 1: Joiner
  • 497 Views
  • 1 replies
  • 0 kudos

Resolved! No service

Hello,I reported my phone lost and maybe stolen, but I have retrieved it, I have rung o2 multiple times now with them telling me that the phone will be unbarred, but I still have not received any service again on my phone?

Resolved! SIMs

I have received two new sims from O2 with different data allowances. How do I know which is which as the numbers on the packages do not relate to my account numbers or phone numbers?

GeeBee1 by Level 1: Joiner
  • 495 Views
  • 3 replies
  • 0 kudos

Can't receive calls

I've just moved over to O2 took ages for my old number to be transferred, now it has I can make calls but can't receive them.

AEW by Level 1: Joiner
  • 384 Views
  • 2 replies
  • 0 kudos

PORTING NOT WORKED

I got a new PAYG sim with rolling plan from 02 last week and ask my old number be ported across (xxxxxxxxxx) . Today my old provider (1p) has shut down my old number and says they have ported it to o2 but no confirmation from 02. When you dial the ol...

Martaylo by Level 1: Joiner
  • 504 Views
  • 3 replies
  • 0 kudos

Resolved! Hub 4 failing to assign by DHCP

How do I get my Hub 4 router replaced?Randomly only WIFI will be connected to the Internet, rebooting the router makes no difference but later in the night my wired network will start working again but appears to be off for longer and longer periods ...

Resolved! New phone , new sim

Got iPhone 12 and new sim put sim in and transferred all data from old to new got a code to input but not transferred yet , can’t ring out or accept calls , says up to 24 hours , it’s been 23

Pawl48 by Level 1: Joiner
  • 371 Views
  • 1 replies
  • 0 kudos