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Forum Posts

Resolved! Trouble receiving OTP codes

I am having difficulty receiving OTP codes from my bank and government gateway. How do I fix this?

RobM1 by Level 1: Joiner
  • 1079 Views
  • 1 replies
  • 0 kudos

Apple Watch error code 14

Hi I upgraded last week to an iPhone 14 plus, my watch has no data and is showing error code 14. I’ve tried ringing and online to O2 but no joy. Any ideas.

CB78 by Level 1: Joiner
  • 461 Views
  • 2 replies
  • 0 kudos

Resolved! Mobile Wi-Fi in my campervan

I have fitted an Avtex internet receiver into my campervan. I now have to fit a SIM card in order to stream tv, use my i phone and use my tablet. My usage will be irregular depending on when I use my van which of course is seasonal. I am not familiar...

alanmag by Level 1: Joiner
  • 1045 Views
  • 1 replies
  • 0 kudos

Resolved! Why am I being charged for making local calls with in America

I have o2 travel inclusive added to my daughters account. Now for some strange reason when she makes a phone call to a local American number she has been charged for the call. Due to having a 5 pound spend cap on the account it has now barred her and...

Oldboy1 by Level 1: Joiner
  • 982 Views
  • 4 replies
  • 0 kudos

Resolved! Terrible mobile data coverage

Can an old sim be responsible for bad data coverage? I have upgraded the phone but still have same problems. And yes I have turned mobile data on in settings. It often shows the 4G signal but is not connecting to Internet. Can I get any help before w...

Snoot by Level 1: Joiner
  • 601 Views
  • 1 replies
  • 0 kudos

It’s an absolute joke

I’m abroad in Ukraine I know to keep swallowing money off me every day. I find it impossible to speak to a human being. All I get is a machine that can’t answer my questions and when I do get to the other day and started complaining some guy who coul...

Wifi continually disconnects

Currently on holiday in Australia and reside in U.K. and my connections to any wifi keep on dropping....please help!!!!

Bubbles2 by Level 1: Joiner
  • 486 Views
  • 2 replies
  • 0 kudos

Resolved! Parental locks

Hi there I am wanting to taking parental controls off all devices associated with my account..Thankyoukind regardsFaye

Calls to Canada

My calls from the UK to Ontario, Canada (in the 416 area code) work fine. My calls from the UK to British Columbia, Canada (in the 250 area code) do not work. I have several friends in the 250 area code in Canada and cannot reach them.

Marigold by Level 1: Joiner
  • 476 Views
  • 2 replies
  • 0 kudos

Resolved! Getting old number moved over

I am new to O2 and was expecting my old number to be moved over from Sky to O2 but this is not happening and cannot get any help on line. Anyone know what I should do ? ?

mickssy by Level 1: Joiner
  • 371 Views
  • 1 replies
  • 0 kudos