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Ee to o2 iMessage and FaceTime activation issues

Hi I was wondering if anyone could help me. I’ve recently transferred my number across from ee to o2 and I’m currently having issues activating my iMessage and FaceTime on my phone. I’ve followed all the steps such a resetting network settings turnin...

Resolved! Unable to be heard

I am currently experiencing problems when making /receiving calls. Callers are unable to hear me when they ring me

Resolved! Changed my SIM card still not connected to network

I received a SIM card from 02 I followed instructions still emergency calls only not connected to network

Bar on account

Hi, I received my new pay monthly sim card last Wednesday (April 12th) and transferred my old number from giffgaff using the PAC code they gave me. It has been 6 days from the number transfer and there has been a bar put on my account. I have asked n...

No Caller ID on incoming calls

Hi all, Problem that some have had, that I've experienced for a couple months now. No caller ID on any incoming calls. Tried swapping SIMs, tried a different phone, no fix. Had it raised to technical team but no call backs, absolutely nothing! I know...

OTP/OTAC messages not being received

Hi all, I recently ported my number to O2. It’s been over 24 hours since the port & everything looks ok on my device. Although annoyingly I was told I’d get a text before the move and I didn’t get anything. My old phone with my previously provider ju...

Resolved! PUK

How to locate PUK code

iMessage and FaceTime not working after port in from EE.

Hello Hoping someone or one of the o2 account advisors can help with this. I ported in from EE and the port was completed on Monday, everything seems to be working expect iMessage and FaceTime. I constantly get “an error occurred during activation” m...

Resolved! Replacement sim

Received replacement SIM card and it won’t load to phone

Resolved! Gainsborough ‪01427 370914‬ scam OTP

Something odd just occurred 18:28 O2 text advising OTP never asked for on its way and to be wary of scams18:28 unanswered call from ‪01427 370914‬ 18:29 O2 OTP text arrivesVery much doubt this is coincidental!Blocked number and reported as scamWhy do...

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