Resolved! Upgrade
Im trying to upgrade my apple watch to a Samsung watch but its not giving me the option to upgrade to Samsung only to apple my upgrade is £44 odd to pay
Forum Posts
Resolved! my number is deactivated
When I open my xxxxxxxxxxx mobile number, it does not connect to the network. I think my simcard is deactivated. Can you reactivate my simcard please? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Resolved! Refund
Hello Aaron, Your bill for account xxxxxxxxxx is -£18.85 this month. To view it, just go to www.o2.co.uk/myo2/viewbill. Turn off your wifi and you won't need a username or password. We'll carry this credit forward to your next bill, or you can reques...
Resolved! Switching from immobile to o2
Having problems switching from immobile to o2
Resolved! My o2
My o2 has never allowed me to log in . I have an o2 account but it hasn’t allowed me to log in. I try to do this a month ago and the same thing happened
MCK Code for S7
Hi there,Hoping someone can help I need a MCK code and O2 customer services keep transferring me to every department known to man and Samsung can't help me. I need to give the phone to someone who is on another network and the unlatching code O2 sent...
Resolved! Billing
My contract is finished on my device plan last month but I haven't up graded to a new device and my bill this month has gone from 35.94 to 41.92 why would this be wen I didn't up grade to a new handset sure I should be paying less when am not paying ...
Apple Watch - data plan not in use issue
Hi,I got my Apple Watch series 8 just under a month ago. Since then I keep having issues with the data plan. Initially, it wouldn’t connect to the internet and I couldn’t set the cellular up. I got help through here.The data plan worked for around ...
Resolved! My phone shows no caller
Good morning, I seem to have an account issue where my phone shows No Caller ID on incoming calls. I have had multiple issues previously with “not registered on network” but this current issue has gone on for a while now and reading online seems to b...
Incoming calls whilst on a call
My phone (iPhone) is not showing me any incoming calls when I am on a call, and it goes directly to voicemail and I receive a text message telling me the number has tried to call me. How do I activate incoming calls to be shown, giving me the usual o...
