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Forum Posts

Resolved! 9017 number

Hi thereMy phone keeps on texting a weird number: 9017Is apparently a premium number, but one that is free. These texts do not show in my text history, I am not physically sending the texts, so I only get to see them when my bill arrivesI have asked ...

SzidiC by Level 1: Joiner
  • 1765 Views
  • 7 replies
  • 0 kudos

Resolved! cannot login

I think my mobile number is linked to an old account and now I cannot verify my new account which is linked to a new sim I have just bought

ak3 by Level 1: Joiner
  • 759 Views
  • 1 replies
  • 0 kudos

Still no mobile data after 2 weeks

Still trying to get this problem solved with o2 They are adamant that there’s no block on my phone even though and advisor said there was Wednesday night Was told that they would lift the barring and they would contact me Thursday but that never happ...

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Denrob12 by Level 1: Joiner
  • 1092 Views
  • 4 replies
  • 0 kudos

Resolved! Adding phone numbers to my account

I have three O2 contracts. How can I view them all on the app? I only seem to be able to view my existing one. I’m swapping over two accounts from Virgin Media

HGVWolfie by Level 1: Joiner
  • 926 Views
  • 1 replies
  • 0 kudos

Resolved! Sim not supported

Hello, the battery on my iPhone has died. I have tried placing my SIM into another iphone, but it says that the SIM is not supported and that I should request that it be unlocked by my network provider. I live in France but both the phone and SIM are...

MK74 by Level 1: Joiner
  • 1632 Views
  • 1 replies
  • 0 kudos

Resolved! No data coverage

I have zero access to my Internet data from my studio. I pay for wifi with virgin and use that, i receive nothing from o2 My address is central oxford, ive called about this several times. Nothing improved. Now i cant receive calls eithwr. What am I ...

Pathetic by Level 1: Joiner
  • 406 Views
  • 1 replies
  • 0 kudos

Apple Watch won’t activate data plan

Hi guys just switched up to an iPhone 14pro and decided to drag out my Apple Watch Series 6 and pair it up again. Everything has gone fine until I come to try and buy a data plan for it. Trying via the app creates error 10 which I’ve seen plenty of p...

Resolved! Issues - Apple Watch Cellular

For context: I have a PAYG monthly tariff where I get 20GB data, unlimited texts, and unlimited calls. Any remaining data will roll over to the next month.So, I purchased an Apple Watch (GPS + Cellular) the other day. I set it up following the instru...

Lisa321 by Level 1: Joiner
  • 608 Views
  • 1 replies
  • 0 kudos

Apple Watch Plan

Hi, I deleted my Apple Watch plan because it wasn't working properly so now I've gone back on the watch app to add it back on, it comes up with an error code and it quotes reference code 14?