Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

18+ websites

O2 transferred my old number. I have attempted to unlock this stupid 18+ access, but they're sending the texts to the number allocated to the phone before my number took over the phone do I'm not receiving the "security codes" mad!Help! As usual noon...

GRR by Level 1: Joiner
  • 717 Views
  • 2 replies
  • 0 kudos

Resolved! Parental control

Hi can anyone help please ?First time I have used this help page but my grandson uses my mobile while he with me ,so I had o2 put parental control on my mobile which good for my grandson but how do I get around it to look at news feeds and I gamble o...

Geoginamr by Level 1: Joiner
  • 646 Views
  • 1 replies
  • 0 kudos

Resolved! The top-up section will not accept any of my cards

When I go to top-up the website and app will not accept either of my cards. I have put all the numbers in correctly and in the correct format. I cannot call 4444 or 4445 because every time I try the call fails. Can someone please help me top my SIM u...

vondy24 by Level 1: Joiner
  • 623 Views
  • 2 replies
  • 0 kudos

Resolved! eSim pack

how can i order a esim pack on line i can not find the page on my o2, i have been to a couple of O2 shops they are out of stock and tell me to go online and order it can anyone help and direct me to the page where i can order the pack

mep4588 by Level 1: Joiner
  • 1261 Views
  • 4 replies
  • 0 kudos

Resolved! No signal

I have recently moved work location only to find the area I work has no signal at all on o2 yet other providers do. My colleagues have suggested moving to EE or Vodafone as they had to do the same due to the same problem and they work fine. Before I ...

Gaz1982 by Level 1: Joiner
  • 571 Views
  • 2 replies
  • 0 kudos

logging in

My log in details are not recognized on my mobilekeep getting message to change itOnly works for the website on my laptopcan't log in on my mobile with same details?

gasboy by Level 1: Joiner
  • 403 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile data

I suppose to have unlimited mobile data in Canada iam having trouble to connect to internet?

tatim7b by Level 1: Joiner
  • 658 Views
  • 2 replies
  • 0 kudos