Sim won't register in mexico
Sim won't register in mexico, how to fix as I should get free through contract
Forum Posts
Error code 14
HiI have just bought an Apple Watch 7 direct from Apple. I already have a pay monthly account with o2 that is linked to my iPhone 12 Pro.I’ve been through the set up of the watch, pairing it with the phone and everything is fine - apart from the last...
Resolved! Porting number from Virgin to O2 – Still SPLIT PORT after 10 days! [Business Customer]
So the port from Virgin to O2 was supposed to happen 10 days ago which it partly did, but I call out on the O2 Phone/SIM, but only receive calls on the old Virgin Phone/SIM. I've been speaking to support every day, who tell me the technicians will re...
Cannot log on to Wi-Fi extra
Up until yesterday I could connect to Wi-Fi extra at Tube Stations .today I tried to connect and got a screen asking for user name and password .I went through the FAQs on O2 and even tried downloading the new o2/virgin wifi connect app ( which woul...
Resolved! Problems with iPhone after transferring my old number.
So I received a new SIM from O2 and a PAC code from Virgin.The number transferred over but not fully. I cannot change 'My Number' in settings it just reverts back to the O2 Sim number. I am having issues with send some text messages, i.e. failing to ...
Resolved! texts not arriving
Verification codes required for online card payments not arriving
Resolved! New Sim Card
Hi, I recently purchased a new 02 sim only plan. It's very important I keep my existing number, I shared this during the checkout process including my PAC code.My new sim arrived today, I've activated it by texting the number on the package.Currently...
Resolved! When will my number transfer take place…..it’s due today
Code submitted prior to 5pm Friday but not changed yet today
Resolved! O2 ESim has stopped working
I lost the function to make calls over the Wi-Fi, since when my 02 ESim isn't working either. If I go into SIM manager Calls and messages is greyed out. Mobile Data is working
Resolved! Missing money from my phone
Hi Every time when I top up some money are missing. For example, I top up today £15 and without using my phone I have left £10.89. What is going On??
