Resolved! cannot login
I think my mobile number is linked to an old account and now I cannot verify my new account which is linked to a new sim I have just bought
Forum Posts
Still no mobile data after 2 weeks
Still trying to get this problem solved with o2 They are adamant that there’s no block on my phone even though and advisor said there was Wednesday night Was told that they would lift the barring and they would contact me Thursday but that never happ...
Resolved! Adding phone numbers to my account
I have three O2 contracts. How can I view them all on the app? I only seem to be able to view my existing one. I’m swapping over two accounts from Virgin Media
Resolved! Unlock my old iphone but I no longer an o2 customer
How do I unlock an old iphone (registered in my name still) but I no longer have an o2 account. I can’t send the form off as it’s asking me for my account number.
Resolved! Sim not supported
Hello, the battery on my iPhone has died. I have tried placing my SIM into another iphone, but it says that the SIM is not supported and that I should request that it be unlocked by my network provider. I live in France but both the phone and SIM are...
Resolved! No data coverage
I have zero access to my Internet data from my studio. I pay for wifi with virgin and use that, i receive nothing from o2 My address is central oxford, ive called about this several times. Nothing improved. Now i cant receive calls eithwr. What am I ...
Apple Watch won’t activate data plan
Hi guys just switched up to an iPhone 14pro and decided to drag out my Apple Watch Series 6 and pair it up again. Everything has gone fine until I come to try and buy a data plan for it. Trying via the app creates error 10 which I’ve seen plenty of p...
Resolved! Issues - Apple Watch Cellular
For context: I have a PAYG monthly tariff where I get 20GB data, unlimited texts, and unlimited calls. Any remaining data will roll over to the next month.So, I purchased an Apple Watch (GPS + Cellular) the other day. I set it up following the instru...
Apple Watch Plan
Hi, I deleted my Apple Watch plan because it wasn't working properly so now I've gone back on the watch app to add it back on, it comes up with an error code and it quotes reference code 14?
Resolved! how can I rurn off roaming for one trip only
Hi,Recently I went on holidays to a country which is in my roaming travel zone. I didn't want to use it, the fee may be small, but it was 2 weeks and 2 phones (both identical pixel 6 pro). I turned off roaming option. nothing, then I turned off mobil...
