Resolved! Complaints procedure?
So long story short, o2 have seriously messed up my upgrade, could have been a system error but my biggest issue right now is the amount of lies I've been told! How do I complain?
So long story short, o2 have seriously messed up my upgrade, could have been a system error but my biggest issue right now is the amount of lies I've been told! How do I complain?
Phoned o2 up the other day said I've been having issues with connection to Internet they disconnected me and sent out new o2 sim card it's came I out it in and it says not registered, does anyone know how I can register it? Ty
My phone was stolen on Sunday night. Monday i called o2 and they put a bar on my account. Then i went into store Monday lunch time to get a new Sim. They called customer services for me there to ask them to remove the bars, so that my new sim could a...
My new phone has screen locked and I cannot access it as don't have a password
Phone mast down in the area, this mast has been down since last year it is causing a massive inconvenience in our area as important phone calls get ended as they think we aren't on the call to them no longer due to signal being so bad, I have been to...
I have moved to ee. Has my o2 account now been deactivated?
Hi I have paid off my device but mybill is higher than ever
I had a Huawei P30 Pro which was an excellent phone. I had to place a damage claim for a cracked screen and was offered two Oppos (despite the litigation claims at present) and a Samsung S20 FE. I took the Samsung S20 FE (refurb, which was not made a...
I would like one of my mobile sim and phone unblockling, the number is [Removed]
Hi there I had my credit put to my account and now my 02 app has reset its self do u think there a bug or something as was working fine before any help will be grateful and has any one else had this