Resolved! VAT invoice
HiI purchased an AirPod Pro, I need VAT invoice which I couldn’t find in my O2 account.please advise where can I find it.
Forum Posts
Resolved! Two accounts
I have switched from virgin with two accounts using different email logins. They are both not working properly and I cant view my Bill's and tsrif details. Can the be amalgamated like they were with Virgin
New phone not receiving all calls
New contract with O2 and new phone in March.Previously had contract with Virgin/O2.Since March some of my contacts are unable to ring me? They are on the same network.Endless calls to O2 and visits to O2 shop but unable to solve the problem???
Resolved! My 02
I have just spoken to customer service as I cannot get into My 02. They got me to change my password & confirm my email & said it would work now but I still can't get in. It just keeps saying Oops something went wrong you do not have access to your a...
Resolved! Additional data
How can I top up my data as I have used my allocated data this month? Thanks
Roaming In Ireland on PAYG
Having recently ported to o2 I'm in Ireland and roaming won't work.Things i've tried on my android phone.1. Rebooting phone2. Manually selecting a different network - briefly had some joy and got a text when on three 2g but won't work today. Three ne...
02sarah
how do i contact 02 sarah about some tech support with my phone please
Partial/Failed Number Porting Problem from Three
Hi. I know there are a number of identical and very recent posts about this kind of problem but I've just been told by the phone CS team to wait yet another 24 hours. I submitted an application to port my number over from Three on Monday, and it happ...
Unable to use phone
Hi - my phone is currently not making or receiving calls - not connected to networkAlso won't connect to mobile data so at this atge not much use.New phone Samsung SG23 - only 1 month old
Apple Watch
Hi, having issues with my Apple Watch connecting to my iPhone, error code 106? Could anyone advise if they have managed to get this resolved? See they a lot of people have had the same issue…
