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No voicemail notification

Good morning,II've just switched over from Virgin, and since the switch I'm getting no voicemail notifications whatsoever. If someone leaves one, the only way I know about it is if I actually dial into voicemail. The voicemail options on my phone are...

Changeover from Virgin to O2

I have 3 phones (mine & my 2 daughters) that changed over from Virgin to O2 last night.My youngest daughter's phone is no longer taking calls. When phone it it goes straight to voicemail. She then gets a text message saying she missed a call. Her pho...

Resolved! Phone

Won’t let me ring people and I’ve paid my bill

Resolved! Data roaming

Hello. I’m on holiday in France from UK. I can’t access data roaming. Mobile data and data roaming are both switched on. Network selection says ’Orange F’. I’ve tried power off and back on. Just keeps saying I have no internet connection. Any ideas w...

Resolved! billing

billing

Change of Address

I need to change the address on my account, but you can't text the mobile number, as it is inside a mobile vehicle tracker, so I won't get the messages with the verification codes Current Address: [personal details removed] New Address: [personal det...

QR code esim not working.

HI My E Sim QR code says it isnt working, but i only recieved it yesterday. Can someone help? How do i get it to work? Thanks Nick

Resolved! Wrong network

I’ve been with O2 for many years and I was with Vodafone previously. Loads of people tell me when they try and ring me it goes straight to Vodafone voicemail. My phone doesn’t ring even when I am standing next to them it goes straight to Vodafone. I’...

Resolved! I need to swap my sim for a new one as mine has stopped working

i need to get as new SIM as mine has stopped working

Resolved! Samsung s52 won't start up

Samsung s52 kept going to lock screen then the screen became unresponsive. Had to hard reset to get into it. Would let you in for a minute then lick up again. After about 3 days of that it just would not turn on again. If you press the side buttons i...

O2

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