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Resolved! swap my sim

I have just upgraded my phone, and requested a new sim but to keep my existing number. I have followed the instructions given for this, and it came up saying that I would get two messages, one against hackers, and one giving me a 6 digit code to put ...

Me62 by • Level 1: Joiner
  • 956 Views
  • 1 replies
  • 0 kudos

Resolved! voicemail

when I dial 905, all I get is an engaged tone

DINGO by • Level 1: Joiner
  • 605 Views
  • 2 replies
  • 0 kudos

Resolved! SIM problems

I am in spain. My SIM will nor register on the network help I have important business. Thanks

John631 by • Level 1: Joiner
  • 371 Views
  • 1 replies
  • 0 kudos

Problems with 4G when there is no 5G (iPhone 14 Pro)

Hello O2 Community.Hope you are well.I have an iPhone 14 pro and since I joined O2 (and since I gor this phone) I have been having issues with the connection.When there is 5G, everything is alright, connection is fast and smooth but unfortunately any...

Diego1 by • Level 1: Joiner
  • 1387 Views
  • 3 replies
  • 0 kudos

Resolved! no 4g coverage

In my area there seems to be no 4g coverage. I was just switched from virgin who use the same network right? I didn't have issues with them. If you are prioritising Virgin customers, this is unfair practice.The issue with boards is i cannot supply my...

I cannot send SMS messages

For the last week I have been unable to send SMS text messages. No problem before... These are contacts with whom I have had to and fro chats. Suddenly says I cannot send and I try to send again and not working. Tim

Tim8 by • Level 1: Joiner
  • 589 Views
  • 2 replies
  • 0 kudos

2nd Sim Card

Hi. Have 2 sim card slots in my phone. Have just bought a pay as you go o2 sim to act as my second sim card for work purposes. Number is [Removed]. I can receive messages and calls to this number, but cannot top up to respond. Can you help? Already t...

SF3 by • Level 1: Joiner
  • 459 Views
  • 2 replies
  • 0 kudos

Resolved! No signal

HiPost code, EN4 8HG.Got no signal anywhere in the flat except by the front window with the phone placed against the window.Network tracker says the signal is good but it obviously isn't. Any ideas or updates? Thanks

Bry1 by • Level 1: Joiner
  • 516 Views
  • 2 replies
  • 0 kudos

No data or calls when in the EU

I have been using O2 for decades and after purchasing a new phone (iPhone 14 pro max) and unlimited data, whenever I am abroad my data will instantly cut out. I can connect to something abroad but am kicked out within 20 seconds (4 grey bars and then...

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