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milouvision · 17-08-2023

I have been an O2 customer for many years with my last phone upgrade in 2008. After this phone started playing up, I upgraded on 29th June to a S23 Ultra using the O2 shop at Union Square, Aberdeen. The process was very smooth (aside from a number re...

milouvision · 04-07-2023

How long is it reasonable to wait for the transfer of an 02 number to a new phone? I ask because although the O2 website says 24 hours, it's been 120 hours plus so far. I've been an O2 customer for many years with my last phone upgrade in 2008. After...

milouvision · 17-08-2023

There was no need to state the difference between cellular and WiFi. It's a little like me explaining to you that a monthly payment to O2 may include a cost for a phone and a charge for data and texts. It's somewhat axiomatic. My post is pretty clear...

milouvision · 17-08-2023

Aye, there is the ability to exchange but I was only notified about the £5 charge on 14 August when O2 mentioned my bill was viewable.

milouvision · 17-08-2023

Incorrect. £4 is for the device, and a £1 for the data. But that's not the point of my post.

milouvision · 07-07-2023

The old SIM was physically swapped to the new phone and that incidentally also picked up a 5G signal.

milouvision · 05-07-2023

Thanks. But what if O2 then 'switch off'my old SIM. I'd have to carry around the new SIM card on the off-chance that O2 will do what it promised. The SIM swap guide says that the swap will take place within 24 hours but it's already known that isn't ...

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Sharp practice at O2 shop, Union Square, Aberdeen

Transfer of existing O2 number from old phone to new

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Re: Transfer of existing O2 number from old phone to new