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Forum Posts

Previous Bills as a pdf

I still cant download previous bills as a pdf. I had a call back yesterday and they said to try in 24hrs which I suspected was to just get me off the phone and this morning nothing has changed. I still cant download a previous bill as a pdf, only the...

Judgey by Level 1: Joiner
  • 1101 Views
  • 9 replies
  • 0 kudos

Lack of Mobile coverage at new house...

Hi All, We are about to move to a rental house which, currently, has no mobile signal whatsoever! Internet services will be present, potentially fibre to the premises, so Voip is an option ever, text services etc still compromised. Suggestions please...

Nick_Q by Level 1: Joiner
  • 418 Views
  • 2 replies
  • 0 kudos

Resolved! porting my number to O2

hi, I rang yesterday to port my number to O2 and a wake up this morning with a text saying "thank you for activating your new sim card" which I activated last Saturday and a link to the form to fill in to port my number over

Resolved! How to REPORT unwanted Freemsg SMS messages

I have an iPhone and I read on a similar post in regards to receiving weird Freemsg sms messages I keep getting these texts but needed help on how to forward the text message to SPAM at 7726. I don't think I've received any charges due to receiving t...

Zak01010 by Level 3: Thinker
  • 1059 Views
  • 1 replies
  • 0 kudos

Printing bills

When I try print off monthly bills, I get the following error message. PDF Bill unavailableEBPP_1506: We're sorry, we are unable to display your bill as a PDF in this browser, please try using the latest version of Internet Explorer, Mozilla Firefox,...

AGoul1 by Level 1: Joiner
  • 2270 Views
  • 8 replies
  • 1 kudos

Resolved! VAT Invoice

My pay monthly account doesn't provide a VAT invoice, which I require for accounting purposes. Please advise how I can obtain one. Thanks.

NPS by Level 1: Joiner
  • 713 Views
  • 2 replies
  • 0 kudos

Resolved! Port issue Smarty (3) to O2

Hi, My port completed on Tuesday 23rd May, but my old service has not disconnected and text messages and calls from seemingly networks based on 3 (not sure about their MVNOs) still come through to the old SIM / device.From what I have read, this is a...

ChrisN by Level 1: Joiner
  • 939 Views
  • 4 replies
  • 0 kudos

Cannot use apps that require data

My Son has an iPhone 7, I pay for his account, 25GB data. Data issue - cannot access App Store, PokemonGo etc. Can perform google search, but cannot access any of the results.All apps are "allowed" to use data in settings.there is a spend cap on acco...