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Resolved! Not receiving OTP but only from O2

Hello,I switched to O2 couple of weeks ago and noticed that I cant get the OTP sent from o2. Whenever I want access my acount details, choose extra etc they sent 2 codes and non of them are reaching me. Checked various other websites that are sending...

Tereu5 by • Level 1: Joiner
  • 456 Views
  • 1 replies
  • 0 kudos

Unable to activate Cellular Plan for paired Aplle Watch Ultra

Hi, I have a pay monthly SIM only plan with O2 (30GB data, unlimited texts & minutes). I use the SIM in an iPhone 14 Pro Max that I bought from the Apple Store Online. I recently bought an Apple Watch Ultra from the Apple Store Online. I would like t...

pah210147 by • Level 1: Joiner
  • 3703 Views
  • 15 replies
  • 0 kudos

Recent charges not yet on bill

How do I check recent charges that haven't appeared on my bill? I made a call to a 0333 number and not sure what the charge is but the 'recent charges' section on billing is a few weeks behind.Thanks

Andy40 by • Level 1: Joiner
  • 915 Views
  • 4 replies
  • 0 kudos

Volt benefits

Does anyone know how to activate volt benefits? It says sign in to my O2 yet there is nowhere to activate the volt benefit

Steve31 by • Level 1: Joiner
  • 710 Views
  • 2 replies
  • 0 kudos

Resolved! Multiple problems since forced switch to o2

My phone was switched from Virgin Mobile to o2 on 23rd August. I am aware Virgin used o2's signal. I have not made any changes to the phone settings. When the switch over happened I received a notification that my network operator had changed setting...

EmmaLFC by • Level 1: Joiner
  • 2009 Views
  • 2 replies
  • 0 kudos

No mobile internet

Good afternoon. About 3 weeks ago my mobile internet suddenly stopped working. I have done a network reset which did not work, plus wiped all my Wi-Fi passwords …I have done a network status checker and they say that it appears that my nearest phone ...

Philw70 by • Level 1: Joiner
  • 700 Views
  • 4 replies
  • 0 kudos

Resolved! Apple watch

Does new watch have a sim

Vicki7 by • Level 1: Joiner
  • 325 Views
  • 1 replies
  • 0 kudos

2nd phone

Hi I have a second contact (my daughters) I would like to be able to turn off her SIM card temporarily when she doesn’t deserve it…. Is this something I can do from the My o2 app ?

heather75 by • Level 1: Joiner
  • 418 Views
  • 2 replies
  • 0 kudos

Resolved! Error code 112

Hi I’m setting up my Watch ultra and when I click add mobile plan it takes me to o2 login and when I enter my login details it comes up with this error Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 ...

iPhone 14 issue

Hi! awaiting response from the CRT team. ongoing issue with data connection, I have to manually reconnect all the time when I’m out of the house. has anyone had this issue resolved?

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