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Forum Posts

Resolved! Coverage

In the past week or so, it's become next to impossible to send text messages, why is this? My device works perfectly and has never had an issue before. Sending a simple message takes several attempts now and incoming messages appear delayed and out o...

Exosome72 by Level 1: Joiner
  • 995 Views
  • 5 replies
  • 0 kudos

Blank screen on my iPhone 14 pro max

Over the last week I have woken up to a blank screen on my iPhone 14 pro Max, the phone is still on but obviously I cannot do anything while it is in this mode, the first time it last one & half hours & a few days ago it lasted for two & half hours.I...

Solar57 by Level 1: Joiner
  • 834 Views
  • 1 replies
  • 0 kudos

My O2 login

Good afternoon,I've been trying to log in to My O2 to view/pay my bill, but I can't get past the phone number confirmation. I've put in my number several times and double-checked it is the right one, but no confirmation text has been sent. Is there a...

Anon_1956 by Level 1: Joiner
  • 481 Views
  • 1 replies
  • 0 kudos

Resolved! classic sim replacement

Hi my mum has damaged her sim card which is the old classic pay as you go, im reading that is no longer running but hoping there is a way to get a new sim as she is still a customer and has credit left. James

Madhatter by Level 1: Joiner
  • 737 Views
  • 3 replies
  • 0 kudos

Resolved! Unknown Caller ID for Contacts.

All my Incoming calls are Unknown, which includes Contacts stored on phone. I have caller ID and Spam protection turned on. I have reset Phone on numerous occasions, problem still remains.This problem arose when I changed my Sim card to a new one. Be...

James_A by Level 1: Joiner
  • 3448 Views
  • 10 replies
  • 1 kudos

Resolved! Wifi calling

Hi I'm Tring to set up WiFi calling on my device and I'm really struggling

Sarahboo by Level 1: Joiner
  • 7278 Views
  • 13 replies
  • 0 kudos

Resolved! Puk code

I can’t find my Puk code and can’t get in touch with o2

Julie8766 by Level 1: Joiner
  • 746 Views
  • 3 replies
  • 0 kudos

Resolved! Turning Voicemail off and on

I'm off to India shortly and the general guidance on the web says to turn off voicemail if you want to avoid expensive charges. The O2 site says you can turn voicemail off by ringing 1760 but not how you can turn it back on! Does anyone know how to t...

captharry by Level 1: Joiner
  • 2721 Views
  • 1 replies
  • 0 kudos

cancel esim contract

I want to cancel my contract, since I am already away in Indonesia, could you please give me a direction where I cant cancel my contract directly to a person not talking to a robot.