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Forum Posts

Resolved! My iPhone XR won't unlock.

My son's iPhone XR recognises his face and his PIN but just goes straight back to the lock screen. Is there an easy fix for this?

JB77 by Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos

Resolved! confirmation

Hi, I would like to confirm with you my bank details please.

Resolved! Bolt on

Bought 2 bolt Ons for data as I was running out on PAYG Not showing on account

Buzz2 by Level 1: Joiner
  • 275 Views
  • 1 replies
  • 0 kudos

Pixel 7 pro

My pixel 7 pro screen keeps flickering and sometimes it goes green  

54 by Level 1: Joiner
  • 758 Views
  • 5 replies
  • 0 kudos

Strange number

Hi I’ve got a strange number attached to my phone which doesn’t allow me to hear anyone ringing me I’ve tried to delete it but can’t it won’t let me put my number as my phone number I’ve tried ringing it but it says it doesn’t exist please help as I’...

torsie123 by Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos

Resolved! Changing SIM and number

Hi,I'm an ex-VM customer with monthly sims for all the family, I have recently changed my Broadband and Tv service and have had anew SIM sent to me. Can I use the new sim with my old number and cease the old number account? Thanks,Ian

IanI by Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos

Resolved! Not receiving OTP but only from O2

Hello,I switched to O2 couple of weeks ago and noticed that I cant get the OTP sent from o2. Whenever I want access my acount details, choose extra etc they sent 2 codes and non of them are reaching me. Checked various other websites that are sending...

Tereu5 by Level 1: Joiner
  • 416 Views
  • 1 replies
  • 0 kudos

Unable to activate Cellular Plan for paired Aplle Watch Ultra

Hi, I have a pay monthly SIM only plan with O2 (30GB data, unlimited texts & minutes). I use the SIM in an iPhone 14 Pro Max that I bought from the Apple Store Online. I recently bought an Apple Watch Ultra from the Apple Store Online. I would like t...

pah210147 by Level 1: Joiner
  • 3411 Views
  • 15 replies
  • 0 kudos

Recent charges not yet on bill

How do I check recent charges that haven't appeared on my bill? I made a call to a 0333 number and not sure what the charge is but the 'recent charges' section on billing is a few weeks behind.Thanks

Andy40 by Level 1: Joiner
  • 850 Views
  • 4 replies
  • 0 kudos

Volt benefits

Does anyone know how to activate volt benefits? It says sign in to my O2 yet there is nowhere to activate the volt benefit

Steve31 by Level 1: Joiner
  • 659 Views
  • 2 replies
  • 0 kudos