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Forum Posts

Your website is impossible to use

I'm trying to log in to see why my bill is so high this month and I keep going round in circles - when I log in the only option is to reset my password, I've done this 3 times. Is there a problem with your site or is it purposefully difficult to acce...

Nope1 by Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos

OTP Not working on O2 (HOW TO RESOLVE IT)

Hi all, after a thousand calls to o2/complaints and literally getting NOWHERE, I believe I have found the resolution. I have had limited success with this working it worked twice 3 Sundays ago but never after this. On iphone (sorry dont know on andro...

Satkid by Level 1: Joiner
  • 2972 Views
  • 5 replies
  • 0 kudos

New iPhone 14

I currently have apple iPhone SE and am planning on purchasing iPhone 14. My current tariff is with O2 and I want to know if I can use both my old phone and my new phone on the same tariff with the same telephone number I.e. both phones will ring if ...

VP58 by Level 1: Joiner
  • 584 Views
  • 3 replies
  • 0 kudos

SIM Order

My SIM order is yet to arrive.The Royal Mail ref no. appears to be missing one character.Please update the order status with the correct Royal Mail tracking number

Krishnan by Level 1: Joiner
  • 547 Views
  • 3 replies
  • 0 kudos

No network after update

Hi,it's 3rd time I'm completely loosing network after an update.Only around 2 weeks ago I lost all my date because I had to reset my phone to factory settings and today it happened again.I have a child with special needs and complex health needs,I al...

Resolved! Coverage

In the past week or so, it's become next to impossible to send text messages, why is this? My device works perfectly and has never had an issue before. Sending a simple message takes several attempts now and incoming messages appear delayed and out o...

Exosome72 by Level 1: Joiner
  • 995 Views
  • 5 replies
  • 0 kudos