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Forum Posts

'Unknown' callers on new SIM card

I recently switched to O2 from Plusnet and only got it to work by using a 4G SIM card instead of a 5G SIM card, using a Huawei P30 Pro. But now all callers apper as 'Unknown' (nor do they appear with their phone number), even if they are in my addres...

Wi-Fi calling

Can’t turn Wi-Fi or 4g calling on

Split by Level 1: Joiner
  • 500 Views
  • 3 replies
  • 0 kudos

Signing in to My 02 account

When I try to sign in to My 02 account it asks me to download ….this never happened before and seems to coincide with notification od D/D system

Kk4444 by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

My account was set up on a non existent email

Hello, I have recently received an O2 SIM card from virgin media but they have used an email that does not exist so I am unable to log on to my O2 account to see any bills and would like to know if there is a way to change this as I would like to get...

Munson1 by Level 1: Joiner
  • 350 Views
  • 1 replies
  • 0 kudos

Signal

My phone shows as having signal and lets me make and receive phone calls but then within a few seconds the line cuts out. It has been happening this for a few weeks now!

Stella123 by Level 1: Joiner
  • 308 Views
  • 1 replies
  • 0 kudos

Apple Ultra

Hi there. I have no data on my Apple ultra. I have spoken to O2 on numerous occasions and other than getting pushed from pillar to post I get nowhere. I can receive calls but there is no data whatsoever. I’ve tried everything. I’m sick of holding on ...

Resolved! Cannot Can't send message to O2 - error 0

Hi I have a pay monthly phone and need to add the Travel bolt on for my holiday next week. But when sending the message to 23336, I get the Cannot send message to O2 - error 0 code. Any ideas how I can getbn round this?Thanks in advance.Roy

royjevans by Level 1: Joiner
  • 2875 Views
  • 4 replies
  • 0 kudos

Text

Hi there a can't receive security txt message from my bank in Poland 

GR1 by Level 1: Joiner
  • 387 Views
  • 2 replies
  • 0 kudos