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Forum Posts

Resolved! My o2 account

I cannot login to my o2 account via the app 

Robert46 by Level 1: Joiner
  • 335 Views
  • 1 replies
  • 0 kudos

NOT RECEIVING TEXT/SMS AFTER PORTING TO O2

Hi,it’s been 5days since I ported from my previously used network lycamobile to O2 network. I can make and receive calls, send text but I do not receive text and iMessage is not working.I’m unable to get verification codes to allow me do important tr...

Benson by Level 1: Joiner
  • 8623 Views
  • 49 replies
  • 0 kudos

Resolved! migrated from virgin to o2 cannot access my account

migrated from virgin to o2 cannot access my account phone o2 and was told i needed to add additional numbers how do i see my account?one number is showing when i log in my number and anogther number migrated later, do not show

fra1 by Level 1: Joiner
  • 990 Views
  • 1 replies
  • 0 kudos

Resolved! No service no sim

Virgin Media cut me of cell service and O2 have not sent me a sim, no help called went in shop no one can help

Raymentj by Level 1: Joiner
  • 308 Views
  • 1 replies
  • 0 kudos

Resolved! mobile

my mobile broadband is blocked or not working

no data in Lanzarote

Last year I went to Lanzarote and data would not work , only hotel wi-fi allowed me to use whatsapp?I could make and receive calls and send and receive text messages.I would like to avoid the same happening this year.

Resolved! Mobile Data Not Working

I was using a Samsung S10 abroad but since i have come back home the mobile data does not work, only wifi is working. I have just changed over to the S20 ultra which was factory reset but still does not work so must be something to do with my sim or ...

GaryS by Level 1: Joiner
  • 1449 Views
  • 5 replies
  • 0 kudos