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Forum Posts

Resolved! Random Internet searches...

Is it possible to have random searches on your Google chrome / Internet explorer? Even websites you know you haven't searched for?

Mommyof1 by Level 1: Joiner
  • 391 Views
  • 1 replies
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Incomplete/Partial Port

I've recently been migrated to O2 from VirginMedia which seems to have been complicated by the fact that I was abroad at the time of the transfer. I was subsequently sent an O2 SIM which I have installed and can now make/receive calls as well as send...

DavideUK by Level 1: Joiner
  • 482 Views
  • 3 replies
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New Sim

I recently changed my contract with Virginmedia. This included a new O2 Sim for my iPhone [Removed]. There seems to be a mixup on my O2 account, which identifies with my wife’s iPhone [Removed]. Please help me to rectify.

Apple Watch - O2 account is not eligible ?

Hi, I have had problems for the last 6 weeks and have got nowhere with customer services - despite being on the phone for hours. When going into Mobile Data on my phone app it says - your O2 account is not eligible to enable mobile service on your Ap...

App login technical issue

I have had this ongoing issue with the since moving from virgin to O2 which happened in May. I have no issues logging into my account online, however, every time I attempt to login on the app, this message appears:"Something went wrong.Oops. My 02 is...

HS1207 by Level 1: Joiner
  • 299 Views
  • 1 replies
  • 0 kudos

02 4g Broadband very slow

I purchased a 4G/LTE service from O2 for use as a backup to my primary broadband, but the data rates are very slow 10-20Mbit/sec. What can I do?

grahamC43 by Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos