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Forum Posts

No signal (messages, calls, data) at all

More info (Highlight to read)More info (Highlight to read)More info (Highlight to read)More info (Highlight to read)I have switched to 02 from Virgin mobile a few months back and I can't send messages or receive calls or even connect to the internet ...

nrssa by Level 1: Joiner
  • 292 Views
  • 1 replies
  • 0 kudos

Resolved! my o2 apps

I can't sign in my o2 apps

Tony2Lai by Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos

Zone 2 bolt on

I'm in istanbul what do I need to add to be able to use data?

No caller ID on incoming calls

Since getting the new i phone and sim, all my incoming calls show no caller id. I receive many calls a day and it’s very frustrating. I do not have this issue with text messages or voicemail. I am unable to block anyone though, as when I do, their ca...

Ruth26 by Level 1: Joiner
  • 612 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming Gran Canaria, Spain

Just like to know if my uk data 100gb can be used free of charge in Europe I came accross from virgin and it did If it is free what does this mean “Data Roaming Monthly Cap £51.50 Inc. VAT”Thanks

Sean10000 by Level 1: Joiner
  • 3269 Views
  • 3 replies
  • 0 kudos

Problem getting on app as now upgraded gone to a sim only package

I have a problem getting into my account through app as I have just changed to a sim only package I keep changing my pass word but it keeps saying my email & password do not match up I had this problem before can you check what email you have fir me ...

Jody1 by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos

1 pound earbuds promo code problem

Hi I am having problem with my £1 earbuds promotion code when I add it to link which o2 sent me it wants me to pay full price instead of the £1 which I should pay, please help

Alan19650 by Level 1: Joiner
  • 453 Views
  • 2 replies
  • 0 kudos

Mobile data

Why is my mobile data not working?

Dimon by Level 1: Joiner
  • 298 Views
  • 1 replies
  • 0 kudos

Wi- fi signal outside home

Since O2 took over Virgin Mobile contract I am unable to connect with internet outside home.

Johand by Level 1: Joiner
  • 338 Views
  • 1 replies
  • 0 kudos