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Forum Posts

virgin to O2 switch

my sim stopped working after the virgin to O2 switch over Cant phone or text anyone

scott01 by Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos

Resolved! 0800 Numbers

I have just switched to O2 and kept my existing iPhone. I am unable to call any 0800 numbers. I have used my colleagues Vodafone mobile and was able to call 0800 numbers. Any advice welcomed. Thanks.

DPatch42 by Level 1: Joiner
  • 1024 Views
  • 3 replies
  • 0 kudos

Resolved! Cut off

Hi, I contacted o2 yesterday and you cut me off to cancel my Apple Watch plan and the representative just cut me off. I didn’t want to cancel my phone plan, just my watch plan. I need my service plan back

Naveeenx by Level 1: Joiner
  • 992 Views
  • 8 replies
  • 0 kudos

Plan

Hi I am having problems finding out my data balance

Resolved! how many rings on O2 phone if answer phone is off?

I need to know the phone will keep ringing UNTIL answered (or at least for say 5 minutes). I need this because it is the only way my disabled husband can get my attention when he urgent needs help. Telling him I missed his call does not help.

Mandy14 by Level 1: Joiner
  • 693 Views
  • 2 replies
  • 0 kudos

Change number from ee to 02

I had a contract with ee that ended so took up new contract with o2 but wanted to keep my number Gave pac code to o2 and after 2 days numbers swapped over only problem is calls seem limited yesterday some would come through but my voicemail goes to e...

My 02 app

Hi every one I just wonted to know if any one else had this problem I had a credit added to my account and my 02 app 0 its self should it do this mid way before my bill comes out as every time I get a credit it does it I didn’t think it should do any...

Denzil2321 by Level 2: Apprentice
  • 418 Views
  • 1 replies
  • 0 kudos

Phone

My phone will not charge or turn on. I am having to use another phone but without my sim as I have not done a back up today.

Kayleigh5 by Level 1: Joiner
  • 298 Views
  • 1 replies
  • 0 kudos

texts with credit/debit card payment security codes stopped arriving

Hi, in the last 48 hours, texts with credit/debit card payment security codes suddenly stopped arriving. These were from three different providers, one a bank. I have never experienced this problem before but still checked that they each had the corr...

Caro321 by Level 1: Joiner
  • 465 Views
  • 1 replies
  • 0 kudos

Data issues

I have been told for months that a mass is down in my area hence why I can’t connect use my data. Still months on mass still out. I’m obviously paying this every month and can’t use it. Can I claim money back or cancel my account as I’m not getting t...

Lynda2 by Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos