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Forum Posts

Mobile data issues

I can't get mobile data at all - This has been an issue ever since my plan moved from virgin mobile to O2. I have tried my SIM in the other slot and reset my phone multiple times. What could be the issue?

BenP84 by Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos

Unlatch code

I phoned on 1 September and was promised an unlatch code would be sent to me between 72 hours and 7 days. It hasn’t arrived. My contract with O2 has now ended please send me the code so that I can use my new Virgin SIM

DGS by Level 1: Joiner
  • 693 Views
  • 5 replies
  • 0 kudos

O2 TO O2 INTERNAL MIGRATION

I have a rolling monthly contract recently migrated from Virgin to O2 and wish to migrate that number to a new phone/sim deal just taken out on O2 - I keep getting customer service telling me it’s done and then to wait 24 hours - now just been told i...

RichardMP by Level 1: Joiner
  • 1358 Views
  • 5 replies
  • 0 kudos

Resolved! Network

My network shows as O2 54.0 Can you explain this to me please? Many thanks

Dors by Level 1: Joiner
  • 741 Views
  • 1 replies
  • 0 kudos

Signal

Hi, I am having signal issues with my number: , I am only getting Emergency Signal, even in areas where I know there is signal, please can you assist with this? Thanks, Rob [Mod edit: Please do not share personal details as your posts are visible to ...

Port transfer

Hi,I’ve recently transferred my number from Sky Mobile to o2, I provide my PAC code on 31st August, was told it had completed 1st Sept, for the first few days I could not receive texts or calls from anyone but could make calls and text, now I can rec...

Megc80 by Level 1: Joiner
  • 621 Views
  • 5 replies
  • 0 kudos

Resolved! Old Bills

Hellohow do I access old bills - i need to go back to mar 2021. Thanks Tom

TC12345 by Level 1: Joiner
  • 285 Views
  • 1 replies
  • 0 kudos

Don't know what's going on

What is a board?Described my difficulties on the previous page but they seem to have disappeared. Have been with O2 for ages. Recently bought a new phone which insisted I change my password. I did, but can't remember what the new password is. Does it...

sjgsu by Level 1: Joiner
  • 391 Views
  • 2 replies
  • 0 kudos

WiFi calling intermittent

Wifi calling only works intermittently, sometimes for days then the facility returns for a short period.My phone is a Samsung S23 Ultra, the software is up to date and the network preferred setting is enabled. I have reset the network settings.I have...

Overner by Level 1: Joiner
  • 541 Views
  • 1 replies
  • 0 kudos

Weird WiFi issues on Samsung S22

For the past month or so I have had various issues when connected to my WiFi at home. No other devices have experienced the same or similar issues, and there is seemingly no problem with my router which has been reset many times. Some apps will not c...

Strowz by Level 1: Joiner
  • 1369 Views
  • 1 replies
  • 0 kudos