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Resolved! Sim can’t receive sms or calls, can’t swap number to new sim

I’m not sure when my Sim stopped working but it’s been a month or longer (I don’t use my phone other than on Wi-Fi and for iMessage.) I wanted to fix this so I ordered a new PAYG sim to see if it was my phone that didn’t work, the new sim works howev...

Is there anyway to speak to someone at 02

It is now 7 days since I applied for SIM card I have heard nothing since do I just give up as there seems to be no way to find out anything

Poor Internet.

Phone shows at 4g signal but no internet. Any suggestions ?? IPhone 12

Moving from Virgin

Hi, I have tried to move 4 phones from virgin but only three of the numbers appear in myo2, they are all supposed to be on the same account. Two of them show that they are now on O2 but have not had their numbers ported over. The other two have been ...

Resolved! Monthly data only 5gb when it should be 10gb

Hi, I recently signed onto a Virgin and O2 mobile package that was supposed to give me unlimited calls and texts and 10gb of data per month. However, when I login to my profile it says I only get 5gb of data which is a mistake because all communicati...

Resolved! Apple Watch

ordered 2 Apple Watch’s using my account I have two numbers on my account mine and husbands can I link the watches to either number ? Or are they linked to one of the numbers ? And can it be changed 類

no service in hospital

hello all, question, why no service network whilst in hospital, but others had no problem. my phone is oppo find x5 lit. hospital was in north wales. at the time it was VERY impotant to get in touch with family. should i look at different phone ( upg...

Not receiving txts after porting.

I have recently ported my number from iD Mobile over 3 weeks ago. Everything seemed to be working fine. Can make and receive calls. Use mobile data and send txt messages. However I cannot receive txt messages. From any number not just a specific numb...

Resolved! LTE-M Network Down

Hi, We have sims from two different MVNO's and our modems have been using the o2 LTE-M network for a while now. A couple of weeks ago they all stopped working, indicating a problem with the o2 LTE-M network yet the status pages aren't reporting the p...

Incoming calls

I can make calls and send texts but cannot receive either. Message from other phones says my number has been dialled incorrectly and not recognised

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