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adding virgin number to existing o2 account

my youngest son had an unlimited sim from virgin as part of a package that was transfered to o2 when they merged and I want to add his number and account details to my existing myo2 account like I have with my oldest son. However, I've been told I ca...

Texting

Some of my texts do not get through to the person I am sending them to, mainly someone who is with EE network. Has anyone else had this problem?

Resolved! New esim data not working

I've just installed my new esim and the service is working fine, but the data isn't working at all. I've followed all the troubleshooting solutions, but the problem hasn't been fixed. Can you help with this please?

Can’t send texts

I can’t send texts on my Alcatel 1s

Bolt on

I have a bolt on my account I didn't ask for

Resolved! Cannot access voicemail

I have locked myself out of my voicemail and I am unsure how to unlock

Problems with new sim transferring from rolling contract to pay monthly

I recently took out a VM/O2 package meaning my contract with O2 changed from a rolling monthly one to pay monthly. O2 sent me a new sim which took 3 weeks to arrive and as I was paying for a whole month I received a credit, which was very welcome. I ...

Resolved! Order number NC20495277

I have been contacted about an order that I placed but I di not remember placing such an order

Resolved! Travelling to Australia and New Zealand

Can I use my phone in Australia and new zealand for 3 weeks beginning 9/10/23

Tariff downgrade glitch while cancelling Disney plus

My tariff was downgraded while cancelling Disney plus Fred trial , the first thing I knew about it was when I got the notification directly after the Disney plus notification

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