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Forum Posts

No signal

I have not had a signal for over a week, I can connect to Wi-Fi and signal in area is fine and I’ve changed my sim but still can’t connect to 4G

Matt_H by Level 1: Joiner
  • 469 Views
  • 3 replies
  • 0 kudos

No Service After Number Transfer from Previous O2 Sim

Hello,I previously had an o2 sim only contract. On Friday 22nd September I got a new O2 pay monthly contract (new phone and tariff). I requested to keep my old number and was advised that the change would take place on Monday 25th. Since then I have ...

IA1 by Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos

Poor/no signal

Hi, after unexpectedly losing my dad I will be spending some time at his house sorting out his estate. The mobile signal there has always been more or less non existent despite area checker saying no problems. I have tried going upstairs, going outsi...

Clear chat history in my o2 app

Hi I’m new to o2 and had caused to use the chat/message function within the iOS app. having resolved the conversation I can’t seem to clear the history/chat. is this possible?

Kielty23 by Level 1: Joiner
  • 727 Views
  • 2 replies
  • 0 kudos

Resolved! Problem activating Disney plus extra

I am trying to activate an extra for Disney plus subscription. I have tried multiple times and keep getting the same error message when I click through to activate via the Disney website: "There was a problem activating your subscription. If the prob...

Kiwitini by Level 1: Joiner
  • 919 Views
  • 1 replies
  • 0 kudos

Barred!!!

Hi I contacted via app to inform O2 about my sons lost phone and to ask to lock the phone. Without calling me for further information they barred my phone. It’s now 3 days after informing them of their error and advised my phone would be unbarred wit...

Knnc by Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

No signal for the last week

I live at TN3 9JA and I haven't had signal for the last week. On Friday a mast went down and required repairs. It has been repaired now and I still have no signal.

Samurus by Level 1: Joiner
  • 354 Views
  • 1 replies
  • 0 kudos

Resolved! Can we get O2 volt benefits?

Hi,My partner and I at the same address have Virgin media and O2, but I pay for VM and my partner pays for O2, can we combine the benefits? Or would the O2 have to be in my name as well? Thank you

lmphoto by Level 1: Joiner
  • 645 Views
  • 3 replies
  • 0 kudos