Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Phone unlock

I need to unlock an o2 phone but only have the IMEI, no other info. Can you help?

Harryhawk by Level 1: Joiner
  • 787 Views
  • 5 replies
  • 0 kudos

Resolved! Inbound callers cannot hear me

I believe since transferring from Virgin, inbound callers cannot hear me. WhatsApp inbound callers can hear me and if I make an outbound call, we can chat normally on both network and WhatsApp. I have tried with my cover both on and off, resetting th...

Draeths by Level 1: Joiner
  • 1011 Views
  • 3 replies
  • 0 kudos

Resolved! eSIM Activation failed

Hi, eSIM Activation failed. Currently shows 'no service' on this now named as Primary number. Problem is now over 24 hours. Followed process to add to iPhone, then went to account and entered the new SIM Serial Number. Shortly after received a TXT "W...

PUK

Please let me know my PUK code

KA8 by Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos

Resolved! PUK code

I tried to follow the link to acquire my PUK code but it isn’t working. How do I get my code

KA8 by Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos

Inclusive traveller - calls

I have volt benefits including the inclusive traveller service, confirmed this multiple times with customer service. Currently in USA, however, I cannot receive calls! - samsung s21 ultra (does not have O2 software)- phone all up to date- roaming on-...

Resolved! Ear buds

How do I claim my free earbuds after taking out an o2 contract on s23

Sam48 by Level 1: Joiner
  • 597 Views
  • 1 replies
  • 0 kudos