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Forum Posts

88222 scam number

I have been charged £10 extra on my bill for text messages that have been sent to me from 88222. I have not contacted this number and have not subscribed to anything, so why am I being charged for text messages I didn't ask for?

Jenonnet by Level 1: Joiner
  • 2221 Views
  • 10 replies
  • 0 kudos

Resolved! Can i change the number of my pay monthly sim?

Hi,Is it possible to chage the number of my pay monthly sim? I got a phone and sim for my Son but he no longer needs either. Can i use his ph9ne and sim but transfer my number?

Janf by Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos

No signal

Hello. There is no signal on my phone. I turned off/on phone, but issue is not solved. I have bought sim card 11 month ago and received in Azerbaijan. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Unlocking old phone

I need to unlock an old phone. Im now with a different network and o2 are making it near impossible to navigate. This is kafkaesque, please help.

iPhone 14 frozen

Hi my iPhone 14 won’t swipe to open to my apps the screen frozen tried forcing restart doesn’t do anything any ideas on what to do

Mindymo17 by Level 1: Joiner
  • 387 Views
  • 1 replies
  • 0 kudos

The App is useless and the chat function is a joke

  My bill has been almost doubled for no apparent reason. I’ve tried to ‘view my bill’ on the App (updated to latest version) and get an error message. I’ve tried to speak to someone and get the below;“Sorry, we're extremely busy right now, so I can'...

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BenC by Level 1: Joiner
  • 670 Views
  • 3 replies
  • 0 kudos

Apple Data Plan not activating! Reference code 112

Hello, I have recently switched my o2 mobile contract from business to a personal sim only contract (Keeping my same number) so I can use my Apple ultra watch on a data plan. However, when I try to activate it, I get an error message Reference code 1...

1512pk by Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos

keep old number

Despite my asking to retain my old number you have sent a new number. What is the procedure for retaining my old number?

IO-10 by Level 1: Joiner
  • 303 Views
  • 1 replies
  • 0 kudos