Get tech support for your O2 issues

Resolved! Refund

Hi, I was trying to upgrade my phone and pay off the rest of my contract (£95). The payment went through but the process crashed. The money has not come back into my account after 3 days and bank not helping. Please can I get a refund?

Transfer number o2 monthly to o2 monthly

How do I transfer number from o2 monthly to another o2 monthly

No service after software update

Updated the latest IOS 17.03 and no have no service is this happened to anyone else? have restarted phone and contacted apple they refereed me to my carrier

Resolved! Change email address

I am trying to change my email address on the O2 app but I cannot find we’re to do this, can you help please?

data

I am getting only sketchy 3g if I stand in one place in my home at the moment. It says there's a mast not working and I'll get an update on 9th October!!Not acceptable. I am off sick, I have counselling online, all my support is online. When am I goi...

Phone

Hi my phone has broken who do I contact many thanks

Underground Wi-Fi extra never connects

I am finding the London Underground Wi-Fi never auto connects on my phone, and when I go into settings Wi-Fi extra asks for a username and password. Is this the same as for my O2 account? It doesn’t seem to work. Help much appreciated.

Resolved! Swapping number from o2 pay as you go to paymonthly

I need to swap my old phone number which I have with o2 pay as you go to my new phone which is o2 pay monthly

Buffering all the time

-51dBm slow speed constantly buffering or loss of connection unlimited mobile broadband sim WiFi from router good

Resolved! I am expecting a call from the USA on Saturday. Will I be charged to receive this on my mobile?

I am expecting a call from the USA on Saturday. Will I be charged to receive this on my mobile?

O2

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