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Resolved! Number is not reconized

Since 26/06/2023 everyone who’s trying to call me got information that „Number is not reconized”.Today 19/08/2023 …no changes.In first week I received new sim, tried all advices about checking on different devices, turning my phone and apple watch (s...

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Why I cannot open any O2 website while using VPN??!!

web by • Level 1: Joiner
  • 465 Views
  • 3 replies
  • 0 kudos

Resolved! Signal issues

I am having and have been for over a month seriously bad signal issues. This is happening in the TS17 postcode area. What the heck is going on?

JohnnyH65 by • Level 1: Joiner
  • 342 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to receive OTP from Santander

Hello I am able to receive text messages however am unable to receive OTP’s from my bank even though they have confirmed they have sent them? I really need to access online banking and this is causing me a lot of stress. Please can someone help as th...

Nicolson92 by • Level 1: Joiner
  • 6992 Views
  • 28 replies
  • 0 kudos

Been moved from Virgin mobile

Hi, apparently I've been moved from Virgin to O2 but I'm still connected to Virgin. Just received an email saying I've purchased a 5G Only Sim but I don't have any 5G devices. How is this going to help with the transition? Paul Elliott

Resolved! Phone won’t stay connected to 4G / 5G

I have a brand new iPhone 14 , just bought a month ago and I can not stay connected to mobile data! It comes on and then comes off after a minute and then I have to reset? I can only use my phone on Wi-Fi , it’s like having a home phone again! Any ad...

Hwils85 by • Level 1: Joiner
  • 480 Views
  • 1 replies
  • 0 kudos

Resolved! Unknown caller abroad

Hi. Since landing in Tenerife on 9th August every incoming call has shown as unknown caller. I did change my SIM card about 3 weeks ago as I renewed my contract. but everything was working fine until I landed in Spain. I have been in contact with o2 ...

Samc1975 by • Level 1: Joiner
  • 578 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung ear buds

Hi i was upgrade phone yesterday for samsung s23 ultra and there was the offer for buy samsung buds pro 2 for £1 but i don't do this, is any chance to do this now?

Patryk1993 by • Level 1: Joiner
  • 8556 Views
  • 58 replies
  • 0 kudos

SMS failure

HiI’ve recently changed my tariff via Uswitch and I’ve had the number migrated over. It’s all gone over but I can’t send SMS messages and the number listed on my iMessage is the one that came with the sim. Any ideas how to sort the SMS failure and ch...

amyjhill by • Level 1: Joiner
  • 405 Views
  • 2 replies
  • 0 kudos
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