Get tech support for your O2 issues

Resolved! Problem with phone and data coverage - reported twice and no improvement

I have reported issues with my phone coverage at least twice over the past 2 months and had a call back from someone in the tech team asking me the same questions all over again. I am tied in to a contract till March 25 with phone coverage that isn't...

Slow network

Hello. Been having problems ever since virgin. The network is so slow. In cv11 my speeds are appalling 4g and 5g and at work in b92 they’re even worse. But people next to me on Vodafone and EE are flying. Screen recorded like 5 different locations wi...

voicemail pin code

I'm in Mexico and need to access voicemail urgently but have not set a pin code and don't seem to be able to do it from here. Can you tell me how to set up pin code.

O2 can't fin my account

Transfered from Virgin to O2 , have paid two bills to O2 , have dowloaded app for O2, can successfully sign into my account.Tells me my minuets, text time and wifi usage. BUT when Itry to access my monthly bill it says that O2 can't Find me?

Resolved! Number transfer

I was with O2 on pay monthly, I then got a new device through affordable mobiles but still with O2. I got my pac code and supplied it. I’ve since rung O2 twice to get the number transferred across as I want to keep my old number. Its been a week, how...

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Help please

Resolved! Swop SIM

My Virgin Media SIM has deactivated. My new one is in the UK. I am in Australia. How can I activate the new SIM remotely?

Error 106

Hi, I have just bought an Apple Watch ultra 2 after migrating over from virgin. When I’m trying to set my sim up on my Apple Watch. I get error code 106. called 202 twice no help. I’m at the point of cancelling within my cooling off period. Can anyon...

call tariff to landlines

Hi,I'm making a call as i type to Citizens Advice but not getting through so 15 minutes in,do i need to start being concerned at the costs while still awaiting a CAB operative ?

Resolved! Virgin Mobile Transfer

I've received notification that I've been sent a new SIM which will only function in a 5G phone. My phone isn't 5G - what do I do?

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