Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Whenever I try to log in on the app for O2, it doesn’t log me in and displays a ‘something went wrong’ message, I have been trying for nearly a year like I said in the title. This could be because I had to switch to an android for a while as my IPhon...
Hi All,I'm hoping someone can help me.My Apple Watch lost connectivity to LTE around 6 weeks ago. When I lost connectivity, the iPhone app showed the contract as 'inactive'. Now, there is no airtime contract in the apple watch iPhone app, although I ...
Hi,I’ve recently had a new sim only from 02 as I wanted the mobile data to work with the Apple ultra Watch. However, when I try and set this up in the watch, I get an error code 106. Can someone please help with this? Thanks.
Hi I am having issues activating my iMessage & FaceTime after porting from EE to O2 on Tuesday. I’ve contacted Apple support who suggested I text “HELP” to 48369 but the message was not delivered. They said it was an issue with O2. I’ve tried all oth...
When I click on any of the O2 offers on the Money Saving Expert website for O2, the links open in a new page but then I receive the message: Something went wrong, but don’t worry, we can still help you with your order. Chat to us online, or call us o...
Hi , I was given a free gift when I signed up but when I try to activate it it keeps saying there was a problem with your account and takes me back to the sign in screen , then I get a text saying I have 7 days to activate my gift?
And my o2 account won't let me in! I just want to cancel my pay monthly account and its proving impossible to speak yo anybody!!I'm at my wits end with this
Since I switched to O2 from Virgin when I was planning on leaving Virgin. . .I have an amazing double data which I cannot use as even though my mobile data is switched on . . . it does not work! Unless I am in wifi range I cannot use my phone for any...
Hi there. Hope someone is able to help me with my issue. I am unable to recieve calls and texts on my android phone for more than a week now. I have tried: - restarted phone- reset network settings- disabled voicemail- do not disturb mode has been di...
Hi, my iMessage isn’t working since porting. I’ve tried toggling it on and off, resetting network settings, adding my phone number but nothing is working. Please help O2!!
