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New tariff

Miick
Level 1: Joiner
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on ‎21-10-2023 05:56

on ‎21-10-2023 05:56

If i upgrade my tariff to get more data will i be able to use it straight away

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pgn
Level 77: Grand Master
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on ‎21-10-2023 07:52

on ‎21-10-2023 07:52

If you are on O2 Refresh tariff: you can change tariffs 30 days after you receive your new phone. You’ll be able to move between the other tariffs that were available on your phone when you bought it, subject to an annual RPI adjustment. Simply sign in to My O2, and choose the tariff you want to move to.

Your new tariff will start from the day of your next billing date.

Sounds like you need a one-off data Bolt-On, @Miick - https://www.o2.co.uk/shop/all-tariffs/bolt-ons

Good luck.

Links to O2 Social Media Team here
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MI5
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on ‎21-10-2023 11:22

on ‎21-10-2023 11:22

@Miick 

Take note of the difference:

Upgrades are active within 24 hours, tariff changes take effect at your next billing date.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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