Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
My daughter has been expelled but she won’t give me back her phone. I need to stop or block it temporarily
Renewed my contract but now I am not getting
I’m new to O2 6 weeks ago. I downloaded the app and registered for my account but every time I try to login, I get an error message saying that my account isn’t working yet. Can someone please help me ?
I have inserted an esim and now I dont have any network
Hi, My office mobile no. is [removed]. It is perfectly working in office located in city center. But when i reach my home, it has very week signal. i am unable to make direct calls also. I have recently shifted to [removed] pls assist as imp.
I recently got the Samsung s22 (28/1/23) and there were posters up to claim a £200 Mastercard, everywhere I've looked it's telling me this offer ended in 2022? Can anyone advise me on how I can claim it please,thanks in advance
Hi I've a problem with my phone this morning where I can receive text messages but I can't reply/send out it just comes up a fault message and says Failed on the row. I've tried the steps above but nothing helped this matter. It's a Samsung A22
Hi,After every ios update, my wife's iphone 13 mini goes through the procedure of asking to set up a pin code and then 2 factor authentication. She doesn't use either (I have told her she should !) so I'm trying to switch it off so that she doesn't h...
Hi, I recently upgraded from my Series 6 watch to an Ultra and whenever I got to "Setup Mobile Service" I get an error message asking me to quote reference number 14. I read on the forums that this is something which has been fixed previously by o2 e...
My wife and I both have newly obtained phones on O2 Pay Monthly, and we recently went on a cruise in the Med. Everywhere we docked was in the EU, so we expected this to be covered. However, she was charged an extra £54 for data, tripling her monthly ...
