Get tech support for your O2 issues

Resolved! PUK code

I tried to follow the link to acquire my PUK code but it isn’t working. How do I get my code

Google pixel pro 7 all cals are coming up unknown how do I fix this?

Google pixel pro 7 all calls are showing unknown how do I fix this? Tried the call screen tog in settings but still no change.

Inclusive traveller - calls

I have volt benefits including the inclusive traveller service, confirmed this multiple times with customer service. Currently in USA, however, I cannot receive calls! - samsung s21 ultra (does not have O2 software)- phone all up to date- roaming on-...

Resolved! Ear buds

How do I claim my free earbuds after taking out an o2 contract on s23

Unable to receive calls whilst roaming in the US

Been in the US since 26/9/23 and cannot receive incoming calls or send texts, making calls and receiving texts is fine as is Whats Up calls, team calls etc.

No Internet connection, even with mobile data enabled

While in Europe I cannot access any Internet service even with my mobile data switched on

Resolved! Pause service

Can service be temporarily paused ?

Samsung S23 - Incoming calls all Private

I have an issue with Galaxy s23 which I upgraded to last week with a new esim. All incoming calls show as either Private number or Unknown.I have checked all phone settings, reset the network settings and still no luck. I have raised a case with O2 a...

Resolved! New sim

If I order a new 5g sim can I keep my number

Resolved! Safe search restrictions

Please remove all restrictions from my service.

O2

Forum Posts