Get tech support for your O2 issues

Resolved! Change Tariff to PAYG

Hey, I've been every on the site, spoken with agents and it seems impossible to cancel my tariff even though it's passed the minimum length. Please can someone just tell me at least how to change it to pay as you go. Surely it's illegal to make it im...

Bought a new phone

Do I have to go through the sim swap business again

Resolved! I need to unlock my old o2 iPhone, I’m no longer a 02 customer. The links are only for o2 customers

I’m going round in circles here, need to use my old phone whilst my new phone is repaired. Old phone is locked to o2, new sim is for three mobile. All the links I’ve tried seem to be for current o2 customers. Any help please.

Not receiving Santander OTPs since porting from EE - other texts are fine

Hi - number ported from EE to o2 yesterday. All other calls and texts are received fine. OPT from HMRC has been received but no OTPs from Santander are received. These are needed for business banking. No spend cap on the account, 18+ activated, numbe...

Wifi call connection not working

I have problems with receiving and making calls from home, which I have already reported to you. G4 is switched on according to you, but are not working at home. Also my phone tells me to go on your website in order to connect to Wifi calling. We fol...

Can’t login to my o2

I have just left Virgin Media and now MyO2 will not let me login

my o2

Can’t access MyO2. States there is a problem. Have transferred to O2 from Virgin months ago

I've added extra bolt on data but it's not gone onto device

I added extra data to my sons phone which is showing on my 02 account and he also recieved a text saying its added data but the data has not gone onto device.

VAS

I had a text saying my order is complete. I haven’t ordered anything. When looking at My 02 it says VAS and todays date. what does this mean?

IP Address blacklisted

I've only had my new phone and SIM for a few months but have noticed that there are certain websites (eg british airways) where I've now been told because my IP address has been blacklisted is the reason why I'm not able to access this. I have NO ide...

O2

Forum Posts

Resolved! Change Tariff to PAYG

Bought a new phone

Resolved! I need to unlock my old o2 iPhone, I’m no longer a 02 customer. The links are only for o2 customers

Not receiving Santander OTPs since porting from EE - other texts are fine

Wifi call connection not working

Can’t login to my o2

my o2

I've added extra bolt on data but it's not gone onto device

VAS

IP Address blacklisted

London underground wifi settings with android phon...

Network provider voice call

Mobile number pay as you go has been cut off

ntlworld.com email

No signal and no help