I ported my number from EE two days ago and I’m not receiving any 2
factor verification SMS codes. I’ve called o2 customer service twice and
reset my network settings and my phone but there is still an issue. This
is causing me problems with accessin...
Changed my 93 year old Mom’s phone provider on 29/08/25 - from EE payg
to o2(Virgin) pay monthly sim only. She was allocated temporary number
whilst waiting for old number to be ported across. Had confirmation that
her old number had been ported acro...
I've spent 4 fruitless hours trying to reinstate WiFi calling in my
pixel 7 pro. O2 live chat was unhelpful, and my attempts at calling
customer service using the patchy network all fail mid call, if they
even place in the first place. WiFi calling w...
Hi, I have a an Apple Watch Series 6 that I got around 4 years ago from
the O2 store. A few months ago, I had to reset the watch because it
froze and it has removed my mobile data plan from the watch. I am trying
to add the plan back on to the watch,...
I am about to take a delivery of a new iPhone 14. As I plan to use an
eSIM in my new phone, I called Customer Services today to request an
eSIM pack to be sent out (containing the QR code. I need to install it
on my new phone). The advisor told me th...
Managed to transfer one of my numbers from Vodafone to O2 with PAC code
but no way or box on the webpage or app to add the second number with
PAC code. Suggestions/remedy please?
Hi, I hope someone from Tech Support can help me on here because the
normal routes have proved fruitless so far. I've moved to the O2 network
from EE with a new phone and I'm having trouble with the number port.
After the port, calls seem to be worki...
