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Forum Posts

Resolved! trying to get volt to work

helloi have had volt benefits at my mums house, i have now moved and added my new address to my o2 accountI have virgin all set up and working but i cannot activate the volt benefits, is it possible to move my volt benefits to my new address ?

Account

I cannot access My o2 from my new phone even though I have the same number

CBA2 by Level 1: Joiner
  • 393 Views
  • 2 replies
  • 0 kudos

Resolved! 106

Moved to O2 from Tesco mobile for the only reason is to use My Apple Watch brand new from apple.Thought I did the right thing not to pair until my number was successfully ported over.I’ve just have a contract 2 year sim only for my iPhone which works...

R1CH13 by Level 2: Apprentice
  • 1877 Views
  • 10 replies
  • 0 kudos

Resolved! New 02 SIM

I’ve just switched to a new monthly SIM with 02 and want to keep my existing number. I have a PAC number and gave all the information to an 02 agent on Saturday (having no joy with the online process) and was told this would be done today by 6pm late...

B_C by Level 1: Joiner
  • 552 Views
  • 3 replies
  • 0 kudos

Signal

Good morning. I have reported signal issues in my area (M26 1EE). The o2 website states repairs are being carried out and the problem should be resolved by 22nd October. In the last 6 months this has been happened on a regular basis. When I do have s...

Unable to receive calls and text

I was told my old number transfered ro o2 on the 9th of October but still unable to receive calls and text.i cannot receive otp from apps like hmrc ,banking and I don't receive calls from my children schools.o2 support cannot help after ringing three...

Lak by Level 1: Joiner
  • 462 Views
  • 2 replies
  • 0 kudos

Phone confusion

When some of my friends phone me I can hear them they can't hear me. If I then phone them back we can both hear each other. They are not blocked in my contacts .it's very confusing and frustrating ? Any help would be fantastic. Nina

SIM card not working

changed my sim over been more than 24hrs and SIM card still not working says I have no service

Nicole-1 by Level 1: Joiner
  • 318 Views
  • 1 replies
  • 0 kudos