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Front camera on S23 FE not working properly

I purchased a S23 FE a couple of weeks ago and have noticed the front camera doesn't focus very well at all. I'm not a huge selfie taker, but on the few occasions that I have tried out my camera, I've noticed that it doesn't focus on my skin/pores/fa...

need to transfer O2 eSim to new device

i have a new device and need to transfer eSim. Not sure what is happening please help

direct debit changes

Received email this week about direct debit changes, said nothing to do. Since then phone says emergency calls only.

Transferring number has broken my sim

I recently attempted to transfer my old number from three to my pay as you go sim, using the o2 form and my pac code. Now 02 have deleted my current number and my old number has not been transferred over. So i can no longer make any calls as i have n...

can't access the app

i moved from virgin media too2 a matter of months ago, still can't access the app or online when i log in it's saying i have no products with o2 when i currently had a contract and a disney plus add on but i'm unable to check any of this how can i ac...

Internet abroad

I am currently in Tenerife but I am able to get internet access unless I am connected to the hotel WiFi. Can you help please

My02

Hi,A few months ago I was transferred from Virgin to O2. I registered & signed in to MyO2. More recently I have not been able to access MyO2. If I try the App it says there is a problem and I should wait 48 hours or contact support. If I try the webs...

app access

I can access my app on my laptop but my mobile does not accept the same log in name and password - why and what can I do to correct it pleaseThank you

Resolved! accessing account

I can access my account on my laptop but not on my mobile using the same information - why? How can I fix it thank you

New to O2/Tech help!

On Monday, I moved from Smarty to O2. The number seemed to have ported through fine today (Wednesday) but it’s left me with no 3G, no 4G or no internet. I have an iPhone, so the top left still had ‘O2-UK’ on it but now it has ‘no service’ but, I mana...

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