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Unable to get the PAC code.

I have been migrated from Virgin Media to O2 in october, since then I did not get a single text message, and from January I even stopped getting calls. Called the customer service several times these past few months and tried all their "solutions", y...

Sanji by • Level 1: Joiner
  • 4078 Views
  • 8 replies
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Resolved! Unknown/Private number for all incoming calls

Hi there,I rejoined O2 earlier this year and after a rather tedious process of having my number ported over (this failed several times and I was left without a working phone during a house move) I now have phone service. However, since the number por...

Spooderbab by • Level 1: Joiner
  • 14159 Views
  • 25 replies
  • 1 kudos

No network or very poor

Hi guys I have been experiencing little to no network coverage since the end of 2023. O2 keep saying no network issues but there obviously is as 3 others I work with are all on O2 and have the same issue. Anyone had similar and actually got O2 to do ...

HP_18 by • Level 1: Joiner
  • 438 Views
  • 1 replies
  • 0 kudos

Resolved! IMEI block

My iPhone lost service on Thursday morning and after many hours on phone to customer services, a trip to Apple Store and a whole morning at o2 store it turns out someone in insurance (I don’t even have o2 insurance) mistakenly applied an IMEI block t...

Cellro by • Level 2: Apprentice
  • 4690 Views
  • 11 replies
  • 0 kudos

Samsung s23 fe - Keeps disconnecting from wifi

So I got the Samsung s23 fe last week and I noticed the WiFi was being glitchy and figured it was issues sigh VM. No one else who has phoned with VM has this issue. Tried restarting the hub and my phone constantly keeps disconnecting and buffering, h...

Not getting or receiving some calls and texts

Hi I am struggling, I got a new phone it had an EE sim but we transferred it by PAC to my original number, some calls and texts and coming through and some are not, please help, I use this as a business phone d

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