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Forum Posts

Resolved! Iphone 13 no Service since transfer of number

i recently ported my number over from O2 to vodafone. and since the activation my iphone shows no service from a vodafone sim. the sim works fine in other phones, tested with (also tested with vodafone) and i also tested with other sim cards. all sim...

Aziz3 by Level 1: Joiner
  • 863 Views
  • 3 replies
  • 0 kudos

Phone not connecting

I am in Australia. Phone is not connecting to roaming 

IanJC by Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Cellular Apple Watch - ‘No Connection’

I am completely at my wits end with the conflicting information provided by O2 staff and the way in which escalations have been completely ignored for almost 3 weeks. Looking through previous posts, my problem is not unique but I have no idea how to ...

NigelRob by Level 1: Joiner
  • 1786 Views
  • 4 replies
  • 0 kudos

Resolved! Regarding restrictions

Mt phone has not been lifted from restrictions yet 

Carly23 by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Resolved! Billing date

How do I change my billing date?

Cosh by Level 1: Joiner
  • 535 Views
  • 1 replies
  • 0 kudos

Waiting fir network

my Samsung galaxy 12 keeps saying waiting for network or no connection when I am definitely on line

Ch3 by Level 1: Joiner
  • 628 Views
  • 1 replies
  • 0 kudos

unable to access the internet

I can't get a signal I have checked the Network area and there seems to be no issues. I can use wi-fi at home but have been in London all day and unable to use the internet. I have an eSIM on the phone and I'm wondering if it's stopped working for so...

No data on mobile for phone and no help from 121......

Reported no data 2 weeks ago, been sent new sim, didn't work called 5 times issue has apparently been escalated keep getting promised a call back every time and no calls! initially told have 5 days to fix and given ticket reference, nothing. Told esc...

LadyG by Level 1: Joiner
  • 632 Views
  • 1 replies
  • 0 kudos