I live in the UK. Before leaving for HK, I tried to enable roaming by texting "TRAVEL" to 23336. When that didn't work, I spoke to someone from O2 support to enable the £6 per day roaming. I got a text message confirmation that this has been successf...
My phone was stolen so called O2 (from friends device) and they placed bars on sim and handset. Got new phone and new SIM but with old number. Got sim activated in o2 store. They told me to ring o2 to get bars lifted. When I called O2 they said the p...
Recieved this text Can anyone confirm it’s from O2? If so, what does it mean? Thanks
I have rung the O2 UK helpline several times regarding this issue. Each time (after several long waits on hold) I am told it has been escalated as a priority and someone will ring me back. Nobody rings me back. What are my options now? I assume try t...
I upgraded my phone on the 25th January 2024 with anew sim card, I have had 4 since, all the bars have been lifted, as I had my old phone stolen on holiday. Since then I've rung up and emailed. There is a ticket on going, but I have not been able to ...
So I ordered the new iPhone 15 on Thursday night. And I’m still waiting on credit application it has been nearly 48 hours and still haven’t got back to me Nor can I find my order anywhere and I also can’t get into MYO2 App. Please Help
I have setup a direct debit to pay off the debt owed to 02, how do I unblock my phone?
I requested for my old number to be swapped over and I’ve still not heard nothing and it was 3 days ago now
Just switched to O2 from Sky, & trying to register a new OnePlus phone using Santander app. Problem is that Santander OTP is not being received. All other text sending & receiving is fine. I see others have had a similar problem, but can't find a sol...
Hi all, similar story to what I’ve seen on other posts here, but added a new line to my o2 account (eSIM) recently and obtained a PAC from my old provider (id mobile) during checkout I input the PAC and got an error (seemed to timeout), upon retrying...
