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Forum Posts

Resolved! Cancellation

How do I cancel my account. 

Davefran by Level 1: Joiner
  • 335 Views
  • 1 replies
  • 0 kudos

Resolved! Charging port

Hello,I bought my Samsung in November 2023 and the changing post is broke it keeps saying charger connected then charger disconnected every 2 seconds and I don't no what to do as it ain't that cold my phone I bought a new charger and it ain't that it...

Dems by Level 1: Joiner
  • 423 Views
  • 1 replies
  • 0 kudos

Resolved! Cant log into my 02

Good evening I am unable to access my 02 account, I've tried on and off for the last few weeks and still unable to access it, it keeps saying this isn't available to me at the moment. I've always had an 02 access via the app but that has stopped work...

Resolved! Esim

I've not received an esim with my new phone that arrived today.

Vrg2024 by Level 1: Joiner
  • 545 Views
  • 1 replies
  • 0 kudos

Won’t let me top up or add bolt on

I’ve ran out of data so trying to buy a bolt on it won’t let me, I then try to top up to buy one that way and it won’t let me top up either

Adam38 by Level 1: Joiner
  • 1103 Views
  • 3 replies
  • 0 kudos

Resolved! Payment of old contract

Received a letter saying account been passed to Moorcroft Debt Recovery but had no messages saying I owe anything. How do I pay the outstanding 13.31??

CS12 by Level 1: Joiner
  • 611 Views
  • 3 replies
  • 0 kudos

Resolved! O2 Open 61202 not working

When I text 61202 to find out my employer code I don’t get anything back, does anyone know how I can find this out?

Lb25 by Level 1: Joiner
  • 1504 Views
  • 9 replies
  • 0 kudos