Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I intend to buy a new iPhone wile in France where I am planning to visit for three months. Will it be possible to do an eSIM swop wile I’m away and activate by new phone? Or do I have to wait until I return to the UK
Have tried to change password as forgotten mine. It says it’s sent a figured code to my phone but it’s not sending it to my phone number but to one I’ve never had
Hi, I arrived in Italy yesterday which is the date my 100g data sim was organised and activated to start on but it’s not working . I’ve tried rebooting my phone, I’ve checked the data roaming is on and that the APN details are correct.why is the card...
Hi, I'm trying to download my latest bill in pdf format, but I can't get to where I can download my bill.After logging in to https://accounts.o2.co.uk clicking my mobile phone number/contract underneath "Pay monthly" doesn't do anything. I tried in t...
Dear all, I travelled to Italy yesterday and received a message that I have free roaming. However my data doesn’t work, and I cannot make/receive calls. Can anyone help please? thank you
I changed my o2 contract a month ago for myself and two other family members since then I am having very poor signal, can't even make WhatsApp calls.
Running out of data and it is currently not possible for me to add a Bolt On - not on the App (it just leads to a dead page), nor on the website. Anyone got a suggestion or know what the problem is?
More info (Highlight to read)More info (Highlight to read)More info (Highlight to read)More info (Highlight to read)I have switched to 02 from Virgin mobile a few months back and I can't send messages or receive calls or even connect to the internet ...
I can't sign in my o2 apps
Hello, I'd like to switch my esim from my old phone (iphone SE2022) to my new phone (iphone 13).I am currently out of the country. Please instruct me on how I should do this. Thank you in advance,Nikola.
