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Forum Posts

Porting number

Can you confirm when my number will be transferred?

Andrew26 by Level 1: Joiner
  • 726 Views
  • 7 replies
  • 0 kudos

Resolved! My SIM is missing a digit and not working

My SIM displayed on my phone is different. My number is (REMOVED). When I look at my phone the SIM info is (REMOVED). I am not receiving txts or messages or signal apart of over WiFi

I can’t enable Wi-Fi calling….

I can’t enable Wi-Fi calling on my iPhone 11 … I’ve been trying to get it fixed for months and tech support keep saying they’ve enabled it and to wait 48 hours but it’s been months and it won’t turn on…. Anyone had this problem? Any advice? Thanks

Resolved! Spend cap

I don’t seem to have access to adding a spend cap on my account. I don’t want to go over my 20GB data Thanks

Claire35 by Level 1: Joiner
  • 372 Views
  • 2 replies
  • 0 kudos

Old number not transferring across

I've had this message We’re just confirming that we'll be porting your number on 25/11/2023. When this day comes, your number will be disconnected from your previous provider and connected to O2.But the old number still hasn't ported over, who do I n...

JaneG1 by Level 1: Joiner
  • 695 Views
  • 2 replies
  • 0 kudos

Upgrade

Won’t allow me to check out on my order keeps sending code that have no we’re to input them

Black friday sim deal £8

Hello I am trying to obtain the O2 black friday deal of 40gb at £8 per month but it won't let me?

LGmble_9 by Level 1: Joiner
  • 422 Views
  • 3 replies
  • 0 kudos

Resolved! Unknown Calls

I have recently done a sim swap and now all my incoming calls on my new sim is coming in as unknown

AK73 by Level 1: Joiner
  • 284 Views
  • 1 replies
  • 0 kudos

No network coverage

I upgraded today, transferred everything over but I have no 5G signal, nothing at all.

Eve_5 by Level 1: Joiner
  • 365 Views
  • 2 replies
  • 0 kudos