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Forum Posts

Resolved! Account change by O2 without my knowledge

My account has my wife and 2 children on it. Or it did until 2-3 weeks ago. My 14 year old son's number has disappeared and O2 are unable to get it back onto my account. Why is O2 customer services so inept at solving problems?

pac code is not provided by o2

I am trying to get my PAC code for the last 3 hours. There's been an issue processing your request. Whenever I try to call they say wrong department and transfer my call again Does anyone know how to resolve, please?

Network

Network problem at Calver Peak, shown as resolved on O2 network checker, it isn't. Unreliable signal from adjacent cell site, coming and going, needs investigation.

fixit by Level 1: Joiner
  • 577 Views
  • 3 replies
  • 0 kudos

Resolved! PAC number

Hi, I'm looking for guidance on how to get my PAC number? I want to keep my phone number. Have tried texting PAC to 65075, but this wasn't successful. O2 said there was an issue processing the request. Thanks

My balance is too low for tariff allowances

Hi, I have a balance of £32. Why does it say that "Your balance was too low to get your monthly tariff allowances." for which my monthly tariff costs only 10 monthly? What is going on?

juliewmy by Level 1: Joiner
  • 317 Views
  • 1 replies
  • 0 kudos

memoral word

How do I change my memoral word as I can't remember it. Manage my details doesn't offer this option

alan491 by Level 1: Joiner
  • 293 Views
  • 1 replies
  • 0 kudos

Mobile phone abroad

More info (Highlight to read)More info (Highlight to read)Do i have to tell you if i am going abroad Do i have to tell you if i am going abroad

AnneS1 by Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos