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New phone delivery problem

Hi. I have recently upgraded to a new phone.I have a message from the courier that they have tried to deliver it - twice - but because I am not at home there is no chance the phone can be delivered.How can I resolve this.I am unable to change the del...

coverage in east grinstead

Not sure if this is the right thread but I am trying to find out when problems with the 02 mast in east grinstead will be sorted out. I have been told this has been down for 6 months with no indication of when it will be fixed, but in the meantime pe...

activate esim

I am a new customer with a new iphone 15 Pro Max bought from apple. I opted for an O2 esim but cant activate it because I have no signal to verify my MyO2 account or do a manual download so I am trapped.

Phone is not making calls

Hi I upgraded my phone last week and now I can’t make calls and I have nearly no data,please advise me how I can get my phone back to normal, I understand that I will need to pay more money.Peter Ladds

Resolved! No phone access

I recieved my new phone this morning and had asked for an esim - which I can't activate as I have no QR code and when I try "seatch for eSIMs" it says "no eSIMs found." I spoke to someone on your 202 number who said that he would send me a QR code by...

I am unable to receive or make any calls now for the past 3 weeks, I do not have a signal why?

I am now so fed up with O2, that I am thinking of leaving, I am paying for a service that I am not receivingFor the past 3 weeks I have been unable to receive or make calls due to no signalOther people have had the same problem, have reported this al...

Network

Can I leave O2 due to constant poor network connectivity issues, which has been happening for many weeks

Resolved! Duration of data bolt on

Hello. How long does the data bolt on last for

Resolved! Sim not working

Hi, got new phone and new tariff but now my sim is not working

Activate sim

I am unable to set up my sim card and unable yo get the security text because my sim is nit actualized. Please help me get my sim uo and running so I can make calls and texts and use my data

O2

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