Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Yesterday I lost my iPhone 14 Pro max. Very annoying as I have never lost a phone, let alone a good one. I phoned O2 to report the loss, and also spoke to O2 insure to make a claim. O2 blocked the phone and sim. They sent me out a replacement sim fir...
I recently moved to o2 from sky, I input the pac code yesterday. Sky has sent an email today saying my contract is cancelled but the number I want to bring to o2 is still saying unavailable and the number that I got from o2 is also saying invalid. An...
Hi,I currently have a device that is locked into O2 as a carrier.Soon I will be travelling to Japan on a trip and was considering using another carriers eSIM for data whilst I'm there.Am I able to use an eSIM for travel even though my device is locke...
Hello everyone, I am looking for some advice please, my current old Samsung Galaxy A51 4G phone has been playing up recently and I am about to get a replacement Samsung Galaxy S20 5G phone. My current old O2 Sim card which I assume is 3 or 4G is also...
My O2 not recognising my email address/date of birth/last four digits of bank acc/New passwords?? Why is this please. O2 customer for at least 20 years and always input a four digit code to access my account before today.
Hi, We have never had brilliant signal at our house - we can only make phone calls on one side of our house or right at the top of the garden, and even then it is not always reliable. This has never really worried us as we enjoyed the peace.However, ...
Recently joined from another provider and cannot send sms messages from an iphone7
I can't send text messages on messenger just comes up can't send messages on this network
Hi I have no 4G or internet unless on Wi-Fi but my calls are still working. I have taken all the steps advised but it still isn’t working. Thank you.
