Get tech support for your O2 issues

Resolved! Logging in to MyO2 without a mobile number.

I'm trying to login to my "MyO2" account but it has stopped letting me do this. The login script now presents me with a page asking me to select a mobile number for it to send a text to. The only number in the drop-down list is one I don't use, don't...

I did not use my sim on this account and have thrown it out so can't get in to my account as I don'

I didn't use my sim and must have thrown it out and know I can't get in to my account as it's asking for my telephone number and I don't know it.

Duplicate Texts

I have recently transferred both my kids onto O2 from Three - now we are getting duplicate texts from them both and it's really irritating. I have no idea why, can anyone help please?

Bill history

Hi, I need to access bill history from January 2023. Is this possible?I need to find a record of incoming and out going phone numbers. Thanks

Unable to place international calls

Hi, I am unable to place any calls to an international number (just tried calling a swiss number several times), even when using the correct prefix (in this case +41). What should I do?

Mobile service issue

I need help, I can’t send or receive texts or make or receive calls! I have paid my bills and I’m up to date - I tried to speak to apple and they referred me to my provider. I’m not able to call. Please help

Weak poor signal at my new home.

Just moved house and the signal is bery poor, how can i sort this out? Thanks

Resolved! My memorable name

Hi! I had fraudsters trying to scam on my phone last night. They pretended to be from O2. Because of that I want to change my memorable name answer. How do I change it? Thank you.

using phone abroad

Hi imgoing on holiday to spain do I need to add a bolt on to beable to use my phone when I'm away ?

No not port in since 24/6/2024

Hi ,I have purchase 2 new sim only contract deal through Uswitch and requested to keep my no, I have provided PAC code from skymobile to the O2 via online form on 24th June for me and my wife's no to keep, which we are using from more than 10 years a...

O2

Forum Posts