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02 Community

I thought the virtual assistant chat was going to be help from 02 employees. How do I de-register from asking other members of the public for help?

Bagpuss by • Level 1: Joiner
  • 251 Views
  • 1 replies
  • 0 kudos

Unlock my Old Phone

HiI am hoping you can help me.I am wanting to understand if my old mobile phone is locked and if it is locked how can I get it unlocked.

Mark_P by • Level 1: Joiner
  • 256 Views
  • 1 replies
  • 0 kudos

Sim

I don’t seem to have any mobile data, in settings it’s just saying set up mobile service

Nell1 by • Level 1: Joiner
  • 284 Views
  • 2 replies
  • 0 kudos

puk code

how do i get a puk code

dorw by • Level 1: Joiner
  • 181 Views
  • 1 replies
  • 0 kudos

Resolved! When my number is goi g to be connected

I came to O2 with a pac number to keep my old one. When it will be activated? Currently it shows a new number which I dont intent to use and not having my old number is causing me issues with my work and everyday life

Age verification

Hi I’m trying to join a 18 plus site but I’m unable to until o2 takes the age verification off

MarkHelmn by • Level 1: Joiner
  • 192 Views
  • 1 replies
  • 0 kudos

Roaming in Canada

Hi I am traveling to Canada on 25th June 2024 and returning to the UK on Weds 10th July how much will it cost to add data roaming to my account for this period of time ?Debbie

Debbie06 by • Level 1: Joiner
  • 293 Views
  • 1 replies
  • 0 kudos

Talk to someone

I would like to talk to some one about a accident bolt I added and getting my data and phone working abroad

Nicholajk by • Level 1: Joiner
  • 251 Views
  • 1 replies
  • 0 kudos

Stolen phone

It says sign in to o2 to bar phone after it’s been stolen but there’s nowhere to do that, please the steps for how to black my phone after it’s been stolen

Mae2 by • Level 1: Joiner
  • 271 Views
  • 1 replies
  • 0 kudos

Resolved! Can't complete registration on Network Issues page

I'm attempting to register on the "My Network" section at https://status.o2.co.uk/ but am unable to compete the SMS verification step. 1. I enter my O2 mobile number and click "Click here to validate this mobile number".2. The link text changes to "P...

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