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Bought new esim yesterday now phone is not working. Unable to ring you or access my 02 sign in.

I bought a new esim yesterday but this morning I am unable to use my phone or access my 02 account as it requires you to send me a security code which you cant do as my phone is not working. Please help as I have an elderly father who I am now unable...

Resolved! PAC code

I need a pac code

Resolved! Activate sim

Bought a prepaid 30 day bundle for a Nokia 105, 4G, how do I activate the sim.

Added phone

I have added my wife's phone. The new number seems to have taken over My O2 account. How can I sign in so that the security text comes to my phone and not to the new number

how do i disable 2 factor authentication

my account has 2 factor authentication that i never asked for and is half baked, i want to abandon the 2 factor authentication, there is no remember this device option and no option to send the code to email instead of text meaning if i had no signal...

I wanted to keep my old number

Dear Sir/Madam I've just transferred from Sky mobile to o2 and have just set up my o2 account and the number is different. I did sent in a PAC number with order to keep my old number but this hasn’t happened and I’m just in a bit of a panic. I’m disa...

Ongoing Roaming Issues

Hi all, bit of a long one. My phone was stolen in Feb, bars placed etc, and had a nightmare getting the new phone and bars removed but was eventually fixed. I went on holiday to Jersey and had no roaming. I didn’t all of the fixes on here for APN, re...

Re: Number porting not done

Calling 02 is a joke. No help. On June 10th this year I moved from Vodafone to 02, sent PAC to 02, was told Porting/migration could take 48 hrs. Received my handset and temporary sim card, proceeded inserting Sim and transferred everything from my ol...

No text working since number change over

Help not had text messaging work since number ported in 31st may raised 3 times over 202, my O2 and socials all 3 references closed without issue being resolved all said its been sent to back office to resolve ASAP. Non get back to me all they do is ...

Number not porting..at my whitz end!!!

Hi I'm looking for any help/suggestions to anyone been through what I have..its going to be a long one apologies in advance! So I recieved my new phone on Friday, previously had a phone out in my partners account. So both contracts were from tesco mo...

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