Order not delivered
Is there an email or phone number I can call ? I ordered air pods 7 days ago. They should have arrived in 2-3 days . I’ve looked on my 02 it says they are still processing the order, but I need them by Monday
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Forum Posts
LIVE CHAT
I’m trying to access my o2 account but i currently do not have a network provider
Unable to access on O2 app
Good morning,I’ve tried several times in the last months to access on your app O2 but I always receive the same error message “Oops. My O2 isn’t available to you yet. If you’re new to O2, it can take up to 48 hr for your account to be ready. If it’s ...
Signal but no data
Your “My network” is reporting that there is an issue with the mast covering Lewes town in Sussex. I have network bars but no data. I’ve reported this over a months ago and it’s still not been resolved. I rely on have data when I’m out and about but ...
Blocked SMS messages
I am trying to activate a credit card but the SMS messages containing a verification code are being blocked. How do I accept these messages?
Resolved! IMEI number
My phone is broke but I need my IMEI number for insurance purposes. Can you tell my what it is?
SIM update
my father has received a message saying his older sim will no longer be supported. He is 86 years old and has had his phone for years. He is not in a position to learn a new phone so will he be able to continue using the phone he has?
Resolved! Telephone number for o2
Anyone know the direct number for O2
busy tone
For about the last 6 days I have been unable to contact my husband (both O2 iPhone to iPhone) on his mobile using both calls and WhatsApp, I get number busy tone despite it not being so. We have both tried other numbers with success and others can ca...
I can’t login
When I try to login to my account it asks me to choose a phone number so O2 can send me a code to sign in, but it only lets me select one phone number, which I do not use anymore, how do I change this number and sign in???
