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Forum Posts

Flashing white

I tried various but I phone 12 is flashing bright  white 

Sim number not recognised

Hi I was using a Lebara sim while I was in the UK in July for 2 weeks, and the number that is registered on my O2 account is one I don't recognise or at least don't remember using, and thus I have not been able to receive any texts, and now I can't l...

Z14 by Level 1: Joiner
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Logging in to my 02

When I try and log in to my o2 on my laptop, I don't receive the text confirmation. This has been happening for over a week.

Can I order a second phone number and eSim?

I want to add a second number to my account, and use an eSim with it. I can't see the option to choose "eSim" during the purchase journey, as described here:https://www.o2.co.uk/help/device-and-sim-support/esim/download-your-esim-for-android (it is j...

Dishonest Tech Support Indian guy

Hi, Just a warning to everyone. I’ve had a tech issue with my SIM card. It seems the tech support is now in India. The guy was telling me I needed to get a new contract otherwise he could not resolve my issue. Thanks God, he didn’t manage to get my c...

Incoming calls showing as No Caller ID

Similar to this thread, all incoming calls showing as No Caller ID. Have already had another sim swap, still same issue. Ringing customer service for months, still no solution. Not sure what else to do. https://community.o2.co.uk/t5/Tech-Support/Inco...

lb88 by Level 1: Joiner
  • 622 Views
  • 1 replies
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O2 sim locked

My o2 sim have been locked and I’m trying to get back. My sim have no service aswell. I’m trying to reactivate sim. If you could help me.

Niklesh by Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos