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eSIM download problem

I need to download my eSIM in order to use my 4G but I can’t get into my O2 account to do it because the only way it will let me enter the account is with text verification- and I cannot receive any of the texts until the eSIM is downloaded. How else...

Email address attached to sister's account

i need to explain this issue with someone, on person, I took out a contract on behalf of my sister who has Demensia, with my email address, I was on vodaphone at the time, I have since changed to yourselves, I want to set up an app for my self, I can...

SIM Card

HiI keep losing my signal but when I put the SIM into another iphone and then put it back in my phone it works again - why?!

Resolved! PUK Code but cannot get code sent to phone

Hi thereSomething weird going on with my esim - I am no longer connected to o2 network? I have tried to get a PUK code BUT when I try and log into my account it sends a code to my mobile - BUT the phone says status "inactive" so I cannot get onto my ...

Data slow to work and phone calls drop out - GU21 postcode

This seems to be a known issue at O2 but has been going on for months with no resolution. How do I raise this to a more senior level? Data takes ages to kick in (up to 15 mins) when coming off wifi, and phone calls take 3 or 4 attempts before it can ...

O2 4g signal is down to one bar in Kirriemuir

The O2 4g mobile signal has been down to one bar of signal strength around Kirriemuir, Angus for days. Many phones affected, even outside. We left EE when the same thing happened a few years ago. Now that EE and O2 are bed fellows, is the same thing ...

Please can some ont tell me what'a bolt' is Please

Please an some one tell me what is 'a bolt is Please

Phone wont make calls after changing number

Fold6 issue

I'm one of the users who are having issues with the fold6, I'll post the links to my posts on Reddit... https://www.reddit.com/r/GalaxyFold/s/4xI4AZteDk https://www.reddit.com/r/GalaxyFold/s/DiDMQZWQ2V There are other users who have posts about this ...

Number not ported

My iPhone was disconnected from Vodafone this morning at 8.30am but has not yet been connected to O2. When will this happen?

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