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Forum Posts

SIM not registered after 24 hours

I went to the O2 shop and received a new SIM card to replace my lost SIM card. I asked to continue using my old number. I was informed that it should take 24 hours and in most cases, up to an hour. It has been 24 hours yet my phone/SIM card has not y...

Fraud?

Hi i suspect somebody is using an old number of mine for fraud? ********** I thought id reported it lost and stolen? *********************** was address i think if number is being used by a *****************? or a handset relating to such address or ...

MrWheeler by Level 1: Joiner
  • 328 Views
  • 2 replies
  • 0 kudos

Data change

Data as change and I didnt request this  

Corkum by Level 1: Joiner
  • 167 Views
  • 1 replies
  • 0 kudos

Cancel

I would like to end my contract  

Em by Level 1: Joiner
  • 233 Views
  • 2 replies
  • 0 kudos

Delivery pin

I don't know what one I needed to choose I've ordered a new phone it says the delivery driver needs my delivery pin can you help me what that is kind regards

Resolved! Physical SIM to eSIM failed

Hi, guys and girls, I have the following issue. I requested an eSIM (for an existing physical SIM) on Saturday, but 2h after the request the eSIM activation apparently failed as I got a notification on the iPhone. Now neither the eSIM nor the physica...

RandAlThor by Level 1: Joiner
  • 2520 Views
  • 16 replies
  • 1 kudos

Samsung Galaxy Watch Ultra - Emergency calls only

So I went in to my local o2 store where I bought the watch from, and the eSim for the watch was setup in front of me, via a QR code. But since looking further into it later on, under settings on my S24+ the eSim for the watch is saying 'emergency cal...

Coinup by Level 1: Joiner
  • 1120 Views
  • 2 replies
  • 0 kudos

0843 spam calls

Despite me blocking spam calls from 0843 numbers, I still get at least 4 a week.Every time I get a call from an 0843 number I make sure I block it, but they still keep coming through.I don't want to block any unknown number as I still need that funct...

JJ1980 by Level 1: Joiner
  • 732 Views
  • 2 replies
  • 0 kudos

O2 APP not working

my o2 app does not accept my password and email as a match

jura1 by Level 1: Joiner
  • 229 Views
  • 1 replies
  • 0 kudos