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Apple Watch not receiving calls

I have IPhone 15 pro max and Apple Watch Ultra 2, both are updated to the latest IOS versions. I have just taken out a cellular plan with O2 for my watch. When my phone is not in range of my watch I can not receive calls on my watch. The indicator in...

Levitric by • Level 1: Joiner
  • 503 Views
  • 3 replies
  • 0 kudos

Phone Upgrade

Hi, I’ve just got my new upgraded phone. When selecting my package I selected an eSIM. I’ve just set up my phone and it’s saying my old phone isn’t compatible for an eSIM so I currently have no network. Can you help me with this please

Deirdra by • Level 1: Joiner
  • 674 Views
  • 7 replies
  • 0 kudos

No service - selected network (02-uk) not available

Hi, I'm having issues with getting service on my phone, I noticed for a while my phone would say said emergency calls only for small periods of time before going back to normal but now I keep getting "no service - selected network (02-uk) not availab...

Holly15 by • Level 1: Joiner
  • 445 Views
  • 2 replies
  • 0 kudos

My SIM card has been replaced and my phone is still saying no data. I have lots of data on my phone.

My SIM card has been replaced and my phone is still saying no data. I have lots of data on my phone. I have been into the shop in Basingstoke today, and they said someone would contact me. I need to know if I can get a new line for my number is wha5 ...

Maureenwr by • Level 1: Joiner
  • 355 Views
  • 1 replies
  • 0 kudos

I can't get through to u on my app

My phone is not working I can't get through to u on my app I need a new phone plus I'm not bright on tech please please help me

60 by • Level 1: Joiner
  • 194 Views
  • 1 replies
  • 0 kudos

I can't get through to u on my app

My phone is playing up and need a new phone but app will not let go on it can u help please

60 by • Level 1: Joiner
  • 192 Views
  • 1 replies
  • 0 kudos

network issues - very low signal

Hi All, I noticed a few weekks ago (when my home internet went down) that I have a very weak signal - 1 or 2 bars at best. This doesn't seem to change regardless of where I'm at. I reported it to O2. They replied to say there was a faulty mast. They'...

Marina_B by • Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

New sim not working

I’ve moved from sky to O2, sim came today. Put it in, tried to text SWAP to 20220 and the text has bounced back. Phone saying no sim.

Kiz1 by • Level 1: Joiner
  • 312 Views
  • 2 replies
  • 0 kudos

Resolved! Porting mobile number from EE to O2

Hi,I received a text from O2 this morning to say that my mobile number had been ported to O2.Although I can now make outgoing calls from my phone anyone calling me is put straight through to my old EE voicemail. When I phoned EE they said that it app...

Pete23 by • Level 1: Joiner
  • 433 Views
  • 3 replies
  • 0 kudos
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