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Forum Posts

Resolved! Wifi calling

Option of WiFi calling has disappeared from my phone entirely - Samsung S20 5G

Davie by Level 1: Joiner
  • 3271 Views
  • 15 replies
  • 0 kudos

Resolved! Dual sim

I have just purchased an iPhone 12. I'm on pay monthly, I want to add a Spanish sim and use the dual sim facility. How do I do this please and what kind of sim should I get. Thanks

Ww1 by Level 1: Joiner
  • 744 Views
  • 2 replies
  • 0 kudos

Resolved! New contract not showing

Hi,Help please.I made a new cintract last Thursday and i can't see anything updated on my o2 account and i alao cant check my balance. Its like i never did it.

LiviaCiuc by Level 1: Joiner
  • 504 Views
  • 1 replies
  • 0 kudos

Resolved! Port failed - does the number revert to O2?

Hi All, struggling with a porting issue - hope someone has some ideas I can try - I have had lenghty chats with both O2 and Vodafone live chats to no avail : ( I treid to port my O2 number to Vfone - but something went wrong and the order with VFone ...

BK22 by Level 1: Joiner
  • 659 Views
  • 1 replies
  • 0 kudos

Resolved! Not recieving MMS on samsung A52

I am on a new o2 contract and moved my number to o2 and starting using a new phone samsung A52 but now only receive pictures via text from o2 telling me to go to their website to download. My previous phone the picture just viewed straight on to my p...

mob1 by Level 1: Joiner
  • 969 Views
  • 5 replies
  • 0 kudos

Resolved! oppo find x3 pro gift pack

Hi i upgraded my contract on 24th last month.i took oppo offer with giftpack. I send details to oppo with imei and pic.I received confirmation but i didnt get email when my goods will be despatched.Please help with this matter.thanks

phonetek by Level 1: Joiner
  • 519 Views
  • 1 replies
  • 0 kudos

Resolved! Internet signal extremely bad

I wonder if someone could please help me my o2 internet is so poor and sometimes extremely slow even when just in the house let alone when I’m out in different area.I use Instagram a lot and it takes a while to load posts especially videos I am unlim...

Resolved! Wrong number shows as device number

Samsung A21s device displays wrong number in settings. I do not recognise the number. I have never used it. This causing issues when trying to connect via Bluetooth in car as my contacts are saved to my sim which is a completely different number. How...

Tina4 by Level 1: Joiner
  • 667 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelled order

I cancelled my order 30mins after processing the order, called 202 to cancel it, woman cancelled it, said I wouldn’t need to send anything back via mail as it hadn’t yet been dispatched, great, but then an hour later I get an email come through sayin...

Foxie28 by Level 1: Joiner
  • 658 Views
  • 1 replies
  • 0 kudos

Resolved! Is someone else using my number

People are calling / texting me saying that they have a missed call from me. I have not called them and there is no record in my call log. These are just normal people apparently returning calls made to them from my number. What is going on? How do I...

ELC by Level 1: Joiner
  • 2104 Views
  • 2 replies
  • 0 kudos