Resolved! £10 Free Credit unavailable
Why is it that on my leaflet my sim came in it says I can get £10 free credit by texting free10 to 21500, but when i do i get a text stating that this offer is not for you. Can someone tell me why please? Thanks
Why is it that on my leaflet my sim came in it says I can get £10 free credit by texting free10 to 21500, but when i do i get a text stating that this offer is not for you. Can someone tell me why please? Thanks
My local 02 mast has been showing a problem on the 02 service checker for over a week. In that time, there have been no updates at all. There doesn't seem to be any way of finding out what is happening. Any ideas how to do that please?
My sons phone has been saying this message for the past 4 hours Downloading Do not turn off target it’s a Samsung S6
I have a £0 spend cap on my account. I was replying to a O2 customer services feedback text when the options of 'never allow' and 'always allow' came up to authorise the text to be sent. I clicked on 'never allow' and a brief message came up saying h...
Hi I am trying to get a PAC code the digital assistant told me to text info 85075 to get a code, But when I do that all it says is “message not delivered” how do I get a pac code
I currently have a pay monthly contract on O2 refresh (the device is paid off).I've moved to Australia for the foreseeable future and have set up with a new provider.I now have both my O2 sim and my new Australian sim in my device (dual sim, Galaxy S...
I’m currently in contract with o2. For the last 6 months they haven’t been providing me with the service that I signed up for. The signal drops out on calls and data is slow. When contacting o2 they state that the masts are busier than usual, they’re...
Hi, how do I cancel my O2 contract. I want to give my 30days notice thanks
I have been waiting for an email back from these people since the 1/8/2021 and have still not heard. Is there a phone number?
It says on my 02 that I cant apply my BBC discount to my new phone contract because I havnt had a new contract since 2020. I got a new contract yesterday and I was told I could apply this on My 02. Can someone help?