Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
HiI’ve just got my O2 sim. When I ordered it I put in the PAC code so I was able to keep my number and not get a new one, but I’ve been giving a new one. Can anyone help as to how I get to keep my old number even thought I’ve already used the PAC cod...
Hi there, I’ve recently started work in a new hospital and require access to my phone for work, I do not receive signal on the O2 network and now have decided I need to change my network to EE as I cannot work as a doctor without my phone, how can I ...
I have had an email from my care saying I owe money. Is there any way I can speak to someone about this?
Will i be able to use as normally in Uk so all my calls data and texts come off normal allowances? No extra charges?
Hello My new phone was returned after it was accidentally damaged. The service I have received from o2 insure has been very poor; I am yet to receive my replacement device. They are unable to tell me when it will become available and I am expected to...
I have informed O2 on several occasions that my account details have been altered and a Apple I phone was ordered without my knowledge.My details have been taken and I have had to purchase more data as mine was stolen. It is going to take the fraud t...
My o2 app says it’s not available to me yet but I have been registered over 48hrs
My monthly bill has two unknown 'google play' charges. I have nothing in my Google play library and no subscriptions through the device. So I do not understand where these charges are from. My husband pays for disney plus through his contract so I kn...
I placed an order last week for a phone, I received the confirmation email and then another to say it was out of stock! I am still waiting for any further news.
I’m desperately trying to find a phone number that I have text, but somehow deleted. I have the day and approximate time. Anybody help please !!
