hi, its been nearly 2 months since i have got my new google pixel 6 pro phone , at the moment im getting about 0.7 mb download at work which is in the PO14 1AR Fareham area where there is a mast outside the back of our works.i have been to your shop in fareham about three times now and the staff were unwilling to help in any way at all. they just keep using the excuse that they are only salesmen. they are not even willing to report my fault at all but expect me to sort out your network issues, i have been told that the mast has a fault,but 2 months seems to be a long time to sort out a fault. meantime i have no way of checking my media apps my spotify music is just about playable and my amazon hd music just keeps buffering. i checked your network coverage map online before choosing o2 which stated that ther is good coverage in that area in doors and out, but neither of these are the case.so im now left feeling like i have been conned out of my money, and nothing is being done,and ive been told to use my 5g phone in 3g mode,your map says you have 4g in this are. i think i should be compensated for the poor level of service i have recieved from o2 since i have joined as i cant even use facebook without having to wait ages for the pages to load. charlie
