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apps will not download

Simi
Level 1: Joiner
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I have just swapped my samsung galaxy to an iphone I've changed the sim over but I can't download my apps such as whattsap and tui. Please help

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MI5
Level 94: Supreme
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@Simi 

Are you getting any error messages when trying?

If you are trying on mobile data it may be slower than wifi.

You may also need to try a reset of your network settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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