Have a look at if you are connecting over 5GHz, 2.4GHz or WiFi 6E what router are you using , and if your phone is auto negotiating what WiFi band it is trying to connect to.
If it still doesnt work, then you need to contact the manufacturer of your phone.
This is not customer services and we dont have access to your account I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
It's on the little card or sticker on your router.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Sorry for not answering sooner, but I've been unwell. I'm still losing wifi, but it doesn't seem to be happening as often. I've got the details of my router, and I am going to following suggestions given, and will report back.
