Volt / O2

[AlexS]

Hi, We are a long term user of Virgin Media broad in my name and my wife has a monthly 02 mobile account. 

When I looked at getting the Volt supercharged data, O2 did not recognise that we had a Virgin broadband account.

What do I do?

[madasaf1sh · Accepted solution]

@AlexS 

Both Names need to match on both Virgin Media and o2's systems this will be fixed hopefully in Q1 2022

All FAQ's are here https://community.o2.co.uk/t5/Welcome-News/Introducing-Volt-the-new-supercharged-service-from-Virgin...