Solved: Re: Upgrade

BenWade · ‎31-12-2021

Have just upgraded and you get an optional extra when upgraded. While on the upgrade page one of these options (before I done the upgrade) was 6 months free Apple Music. However I have no upgraded and it’s no giving me the option to pick this even tho it was stated as one of the options In the upgrade. Why is this? Was one of the reasons I done the upgrade in the first place. Have a screen shot also but can seem to post it

MI5 · ‎31-12-2021

@BenWade

See guide here Guide: Adding and removing O2 Extras

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎31-12-2021

@BenWade

See guide here Guide: Adding and removing O2 Extras

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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