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Updated Address, but new Contract has old address.

SuperSerg
Level 1: Joiner
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Registered:

Hi,

 

I have just updated my O2 address to my new property as I'm also trying to upgrade to a SIM Only contract. The only problem is that my account's address has now changed, but the new generated contract keeps showing the old address. I obviously don't wish to sign up a contract under the wrong address as I'd be worried the SIM would go that address as well.

 

Is there a way to regenerate the contract with correct newly added address, or should I just wait some time for the system to catch up.

 

Regards, IM.

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pgn
Level 75: Digital Don
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Registered:

"just wait some time for the system to catch up." @SuperSerg - updates happen overnight.

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jonsie
Level 94: Supreme
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Registered:

@SuperSerg wrote:

Hi,

 

Is there a way to regenerate the contract with correct newly added address, or should I just wait some time for the system to catch up.

 

Regards, IM.


Yes do exactly that

If you are still worried then give customer service a call on 202

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Breanna
Former Staff
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Registered:

Did it work itself out @SuperSerg?

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