Unrecognised number on my account

[Meri]

I have an unrecognised number on my account i have tried to change my password due to not remembering it and it’s sending a code to that number 

[madasaf1sh · Accepted solution]

@Meri 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this, or you can call them on 202 / 0344 809 0202