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Unable to make outgoing calls

DJGlobe
Level 1: Joiner
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on ‎06-01-2022 16:16

on ‎06-01-2022 16:16

since yesterday I hve not been able to make outgoing calls, is anyone else experiencing this problem.  I have been to my local O2 store and they said they had had a number of customers with the same issue .............

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madasaf1sh
Level 78: King of Kings
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on ‎06-01-2022 16:44

on ‎06-01-2022 16:44

@DJGlobe 


It could be a local mast issue, have you or the shop checked https://status.o2.co.uk 


As it could be backhaul at the mast that isn't working as it should be...

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎06-01-2022 17:04

on ‎06-01-2022 17:04

@DJGlobe 

Community guides here 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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