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Unable to call 1 single number

VKM
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Hi, since past few days, I'm unable to call my wife's number. It always says User Busy even though she is not. 
I can call her on WhatsApp or facetime but not direct call. She's on Lebara. 
I have checked and there is no blocking on her phone. Ie no blocked contacts. 
Restarted both phones. 

Still no luck. Was checking other posts and it seems the 2nd line resolved similar issue for another subscriber on o2. 

Can someone help me here? 

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MI5
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@VKM 

Just customers here, sorry.

Contact guide here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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VKM
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Oh. I had many months back got issue resolved via O2 agents reading these forums. Dost that not happen any more

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VKM
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@Dave-O2 any help please. 

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Cleoriff
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Hi @VKM 

The O2 staff who worked here and solved so many issues, were removed from the forum last July.

There is now only 1 manager @Dave-O2 and I'm sure he would advise you to contact O2 via calling or social media. (All given in the link above via @MI5 )

Veritas Numquam Perit

Girl in a jacket
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VKM
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Thanks a lot. Let me try calling them. 

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