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Terrible reception

HMack
Level 1: Joiner
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on ‎25-08-2023 12:39

on ‎25-08-2023 12:39

Hi -

 I'm paying £75 per month contract and I have the WORST reception I think I've ever had from a mobile network. I complained a while back and was told to enable voice over internet for when I'm in the house as there were works in progress. The works have long since finished and I still get zero/poor signal in my home and frequently have no network or emergency calls only when I'm out and about. Can you PLEASE help fix this or release me from my contract so I can get a network that has good reception in my area? Hamish

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MI5
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on ‎25-08-2023 12:42

on ‎25-08-2023 12:42

@HMack 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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HMack
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on ‎25-08-2023 12:48

on ‎25-08-2023 12:48

Many thanks...will do

 

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MI5
Level 94: Supreme
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on ‎31-12-2023 13:01

on ‎31-12-2023 13:01

They have already Worst network on earth - O2 Community

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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