Solved: Re: Swap issue - worked and stopped working. No se...

FMRod · ‎01-04-2023

Hi,

I have recently swapped an O2 number to another O2 number and I have no service.

The old SIM stoped working and I inserted the new one. The new SIM was working and even sent a message to confirm.

In a few hours the new SIM stopped working and I have no signal.

I am leaving the country in 3 days and it's quite alarming as I've done previous porting and nothing like this has happened.

Thanks

MI5 · ‎01-04-2023

@FMRod

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-04-2023

@FMRod

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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