on 20-11-2025 13:15
I've been trying to have my pay-monthly account switched to SIM-only. I have an order number for that, but after 2 days it's still 'being processed'. I tried to call customer support on 0344 809 0202 but the line seems dead, anyone any clues what's going on plz?
on 20-11-2025 13:21
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you
See links below
Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255