24-07-2023 20:17
Hi
I've just bought a smart watch via a call handler on 202.
He sent me a message to respond to and it says I've changed my number, I want to keep my own number
Also
The call handler said I could get my delivery click and collect but when I went to change delivery instructions there was no shop to choose.
The watch is going to be delivered and no one will be home.
Help, I'm going nuts and calls closed at 8pm
24-07-2023 20:36
You need to contact O2.
Try to message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) but you may just have to call sales at 8.00am.
you can call them on 0800 081 0255
Thanks
24-07-2023 20:38
24-07-2023 20:38
I did, they told me to ring 202 lines closed at 8
24-07-2023 20:47
Call in the morning then.
Nothing we can do here, sorry.