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New phone delivery problem

Stargazer31
Level 1: Joiner
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on ‎11-06-2024 19:22

on ‎11-06-2024 19:22

Hi. I have recently upgraded to a new phone.

I have a message from the courier that they have tried to deliver it - twice - but because I am not at home there is no chance the phone can be delivered.

How can I resolve this.

I am unable to change the delivery on the couriers website as that is not allowed.

Any change has to be done by O2.

Help!

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MI5
Level 94: Supreme
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on ‎11-06-2024 19:26

on ‎11-06-2024 19:26

@Stargazer31 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

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